Gillespie Ford
Gurnee, IL
Filter Reviews by Keyword
By Type
Showing 543 reviews
Love My Truck! I purchased a great 2017 F-150 (low miles too!) for a reasonable price, and got an even trade on my trade-in to boot! I purchased a great 2017 F-150 (low miles too!) for a reasonable price, and got an even trade on my trade-in to boot! More
F150 purchase My experience at Gillespie Ford was probably my best buying experience I've ever had. Treated me like I was family. Jim and Rich in sales answered all My experience at Gillespie Ford was probably my best buying experience I've ever had. Treated me like I was family. Jim and Rich in sales answered all my questions and got the exact F150 I wanted thank you to the staff for making it such a great experience! More
Horrible Dealership Service Center Most irresponsible, ignorant and horrible customer service I have ever experienced. The service staff don’t respond to phone calls. Don’t give you a Most irresponsible, ignorant and horrible customer service I have ever experienced. The service staff don’t respond to phone calls. Don’t give you a straight answer and are completely disorganized. They are so horrible they can’t even remember to reset the oil change meter on a simple service. Anything beyond that they will never get the job done. The experience was so horrible that it literally turned me off from purchasing Ford products ever again and I have personally owned 7 ford vehicles a focus, edge, fusion and currently c-max. More
Great place to buy a vehicle Had the best experience at this dealership with new car purchase. Rich Huber help me get the best deal. If your looking to buy stop out and see this Had the best experience at this dealership with new car purchase. Rich Huber help me get the best deal. If your looking to buy stop out and see this guy! More
Wonderful service! Got a wonderful deal thanks to Rich! He was very attentive and a wonderful person to work with! This was my first car ever buying on my own without co Got a wonderful deal thanks to Rich! He was very attentive and a wonderful person to work with! This was my first car ever buying on my own without company with me to help me out. Rich was super understanding to my needs and calmed any sort of anxieties I had during the buying process! I’ll definitely continue going them for any future car explorations and highly recommend them! More
Total satisfaction 2nd vehicle purchased through Gillespie Ford & Rich made the process flawless. I will be sure to recommend others to visit GF to purchase their next 2nd vehicle purchased through Gillespie Ford & Rich made the process flawless. I will be sure to recommend others to visit GF to purchase their next vehicle. Again, thank you. More
Rich Rich hes your man if he cant do it no one can!!!! Bought a used 2016 Ford Focus RS from Rich Huber, he is the guy you want to talk to if you are in need of a new car or truck. The guy goes out of his Bought a used 2016 Ford Focus RS from Rich Huber, he is the guy you want to talk to if you are in need of a new car or truck. The guy goes out of his way to make sure that you get everything you ask for. Even after your purchase he will check in with you and see how everything is going with your new car or truck and make sure that your experience with service is a smooth transaction. I was extremely please with the service he provided and will continue to go with Rich for all my car needs. So go on in and ask for Rich he is the redhead that likes to wear pink. More
Great customer service Rich Huber is your man to go to, to get a great deal and fast service. Spent no time getting the deals I needed at what I could afford. Rich Huber is your man to go to, to get a great deal and fast service. Spent no time getting the deals I needed at what I could afford. More
Great experience We bought a Ford Edge earlier this year and we had a experience with the buying process and the salesman Rich. After buying the edge we were so happy We bought a Ford Edge earlier this year and we had a experience with the buying process and the salesman Rich. After buying the edge we were so happy with the experience my husband went back to buy a ford Fusion later in the year. More
New car, out the door Easy to deal with. Honest answers. Fair prices. This was probably the easiest and fastest new car purchase my wife and I ever made in our 58 years of Easy to deal with. Honest answers. Fair prices. This was probably the easiest and fastest new car purchase my wife and I ever made in our 58 years of new car buying. Steve Coro was our salesman and Shane Adams was our finance manager. No high pressure tactics. No shuffling of the paperwork. No double talk. Made our deal, did the paperwork and we were done! Almost too easy. For our next new car, not too soon I hope, this will be our first stop. Good job, and thanks to Steve and Shane! John and Judith Swiderek More