Gillespie Ford

I originally wrote a good review for Gillespie, but just found they added a $2,899 treatment to our purchase agreement that we did not know about and they didn't give us a copy of the alleged treatment with found they added a $2,899 treatment to our purchase agreement that we did not know about and they didn't give us a copy of the alleged treatment with my husbands forged signature on it. My husband did not sign the form. I would not recommend the Gillespie Ford. Very disappointed with this Gillespie Ford. More

Caitlin set the tone for the experience. She was kind, helpful, and... well informed. (she knew her stuff!) Then, each person I dealt with had the same polite, helpful service. From the She was kind, helpful, and... well informed. (she knew her stuff!) Then, each person I dealt with had the same polite, helpful service. From the courtesy drivers to when I checked-out. Nice Work! More

Joe in sales was great to deal with, talk to during the test drive and negotiations. Nate, the sales manager, was also great to deal with and talk with while we were waiting for all the paperwork to be re test drive and negotiations. Nate, the sales manager, was also great to deal with and talk with while we were waiting for all the paperwork to be ready. All the financing and paperwork with Jim (??) was super fast, easy and he's great to deal with as well. They even washed my F-450 while we were doing all the paperwork on the new vehicle. Definitely will be back for hopefully more future business and have already referred some family and friends to your dealership. More

Their courteous staff kept us informed every step of our service process. The work we need for our car was performed on time and budget. service process. The work we need for our car was performed on time and budget. More

Easy to work with. Made the transaction as quick as possible. Very friendly. I .would definitely recommend Made the transaction as quick as possible. Very friendly. I .would definitely recommend More

Great experience. Saw the car I wanted and visited the dealership to finalize pricing per the website’s instructions. When the vehicle finally arrived, they offered a Saw the car I wanted and visited the dealership to finalize pricing per the website’s instructions. When the vehicle finally arrived, they offered a seamless delivery option to my house. Awesome experience! More

Test drove and ordered a bronco with this place, 13 months ago. It finally came in while I was out of town. The salesman told me they add $10k over msrp, after the car had finally arrived. I disagreed months ago. It finally came in while I was out of town. The salesman told me they add $10k over msrp, after the car had finally arrived. I disagreed and they gave me an ultimatum, pay $10k over or they will sell it to someone else. I was able to get them to wait until I was back in town. I showed up to the dealer this morning to find my bronco on the showroom floor, as if it wasn’t my order. After wasting over an hour with the salesman, who had put together a list of over priced used broncos from around the country. Then they worked up an out the door price on my order, which I built to MSRP at $42,065. The price they worked up for me was over $60k. Then they insisted they add a market adjustment to every customer ordered vehicle. I told them that’s insane, and asked why they decided to leave me hanging for 13 months before sharing this with me. They followed up with lies and irrelevant over head numbers the dealer operates with. Sounds like the dealer is struggling and they HAVE to charge well over msrp to make their nut. I gave them an out the door offer, over msrp+tax+doc fees etc, they rejected and said they would sell my bronco to someone else. I walked. Went to a different dealer. They were able to find my order and inform me that Gillespie never attached my name to the order. This was deliberate. They mislead me and then lied to me, knowing my bronco order would actually be their bronco. Very unethical and unprofessional, even for a car salesman. More

Scam artists! ! Do not deal with them or Jim Lojas New Car Manager. They stole my Mach E that I built in January 2002 that was shipped to them on 9-9-22. After ! Do not deal with them or Jim Lojas New Car Manager. They stole my Mach E that I built in January 2002 that was shipped to them on 9-9-22. After checking the emails from Ford they said dealer would contact me after car was ready. Waited a few days, finally reached out to dealer 9-14-22 only to find out they sold the car without emailing me or calling me. They have another Mach E sitting there just a different color same MSRP and refuse to sell it to me cause I called Jim out on all his lies. GO ELSEWHERE!! Already filed a complaint with a FORD representative. COMPLETE JOKE of a dealership. More

Bought a new car Dec. 2020 and had good service. Ordered a truck and bought it Oct. 2021 got an "OK" deal. Ordered 2022 Explorer ST and when it came in they wanted 10k ove 2020 and had good service. Ordered a truck and bought it Oct. 2021 got an "OK" deal. Ordered 2022 Explorer ST and when it came in they wanted 10k over sticker. Would have been the third car in a year I bought from them. They did a good job trying to rip me off. I won't go back. They really are terrible on customer service now. Basically told me if I didn't buy my car they would sell it to the next guy for 10k over sticker. So I told them to keep it. Bottom line. The manager is just greedy. Salesman was good and treated me well. Manager and owner are less than desirable. Don't waste your time going there. More

We went to Gillespie Ford and saw Dan Marino. We had a 2006 Ford Explorer and were looking for a newer car. Dan found us the perfect car, a 2021 Ford Explorer, he is so easy to deal with and an We had a 2006 Ford Explorer and were looking for a newer car. Dan found us the perfect car, a 2021 Ford Explorer, he is so easy to deal with and answers all my questions, and has gone above and beyond. We are very pleased with our experience with him. Judy & Richard Jenels More