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Gillespie Ford

Gurnee, IL

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Reviews
Vehicles
4.9
627 Reviews
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18834 West Grand Avenue

Gurnee, IL

60031

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Showing 627 reviews

December 29, 2025

It was an amazing experience. Mr.Gillespie connected me with Edgar and from there I knew I was in good hands. More

by Gabec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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December 22, 2025

The process was simple and fast. Thanks to Ed and his great communication! I’ll never buy elsewhere. More

by Pete M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed
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Dec 22, 2025 -

Gillespie Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gillespie Ford!

December 15, 2025

Edgar Was amazing. He took care of us every step of the way. Mike always have the solution to our car needs. Thank you Gillepsie Ford. More

by KloecknerFlowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Dec 15, 2025 -

Gillespie Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 08, 2025

It was a Sunday and I know it was a off day for everyone but Edgar kept me informed and made sure I was taken care of. Thank you. More

by PaulR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar h
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Dec 08, 2025 -

Gillespie Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 23, 2025

Exceptional work from the Gillespie team. I’ve never bought from anywhere else. Thank you! More

by NickF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Nov 23, 2025 -

Gillespie Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 17, 2025

Thank you for the phenomenal Service. I won’t buy another car unless it’s from Gillespie! More

by McdAlexa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Edger
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Nov 17, 2025 -

Gillespie Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gillespie Ford.

November 17, 2025

Edgar provided excellent service! knowledgeable, friendly, and efficient. He made the entire Ford truck buying process smooth, stress-free, and enjoyable. Edgar is the best More

by francisabellanosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Nov 17, 2025 -

Gillespie Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gillespie Ford!

November 13, 2025

No hassle, and knows exactly what I need. Gillespie Ford in Gurnee is number one. More

by -MARKs-
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Nov 13, 2025 -

Gillespie Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2025

Process was flawless with Edgar. He understood my needs and proceeded to take action. I ended up with a car that I wanted at the end! More

by Nick A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar, Mike G
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Oct 27, 2025 -

Gillespie Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

I called the dealership and response to an ad for a Ford expedition advertise online. I I dealt with Elverardo, and he took care of me. I drove long distance to buy this vehicle and he had everything set u More

by stereyk
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everardo
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Oct 21, 2025 -

Gillespie Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gillespie Ford. We look forward to having you as one of our valued customers for many more years to come!

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