Gilland Chevrolet GMC

I called to check on a particular vehicle posted online. .( no pictures) Salesperson did not listen when I told the vehicle description, he named off a couple of cars and brands I did not ask for. Then wan .( no pictures) Salesperson did not listen when I told the vehicle description, he named off a couple of cars and brands I did not ask for. Then wanted my phone number to call me back after he checked further...for a vehicle I did NOT ask about. Its not baseball one strike and you're OUT. More

The service and sales department are superior and have been since I have lived here. My wife and I purchased many vehicles over several decades. We have and will to purchase our vehices with you. The se been since I have lived here. My wife and I purchased many vehicles over several decades. We have and will to purchase our vehices with you. The service department is the best I have ever done buisness with. Barbara and I are both in our 70's and I am a combat wounded and disabled Vietnam Veteran. The service department has gone above and beyond for us. Lyle and Barbara Hahn Chief Warrant Officer Military Intelligence Retired More

On time and fixed. Appreciate them working me in on short notice. Thanks again for your help. Appreciate them working me in on short notice. Thanks again for your help. More

I would not do business with this dealership again nor would I send anyone there. I bought a 2019 Ram pickup from them, paying over 40K. It was a fast deal but that shouldn't matter. I'd like to know busi would I send anyone there. I bought a 2019 Ram pickup from them, paying over 40K. It was a fast deal but that shouldn't matter. I'd like to know businesses are going to be honest and forth coming with the their customers. After buying the truck I found damage to the tailgate that will eventually rust. I was hopeful they would make it right but when I called to advise them of the damage I found, their response was "if we take car of every little blemish on a vehicle we would have to raise the price". Keep in mind this vehicle was OVER 40K. After signing paperwork I didn't get a copy of anything I signed. I purchased many vehicles in the past and never have I left a dealership without the paperwork that I've signed. However I figured since I did my financial part with my bank it was just the way they did things. I did get a bill of sale though. I drove the truck home and found the side mirrors were not working properly. I take it to another dealership and low and behold they tell me I'm out of warranty. WTH. That's not what the dealership told me. 3 yrs / 36k miles. Nope, it goes by the sale date of the 1st owner not the year of the vehicle. So even though it's a 2019 with 25K miles I'm out of warranty because the 1st owner bought it in 2018. Shame on me for not knowing that. I called the dealership to see if they could help me out with the mirrors, they said no of course but they can sell me an extended warranty. Now someone please tell me why I would give them any more of my hard earned money. No I didn't buy the extended warranty from them I bought it from another business. I'm gonna get in touch with BBB and Fort Rucker to see about getting them Black listed. I've never seen such unethical business practices before. It was so disappointing. Delivery of the vehicle. They did not clean the inside. At least wipe the interior down, get the old coffee drips off. The windows were dirty as well. I had to clean the interior when I got home. Again shame on me, I should have gone to a dealership in Dothan. More

They are courteous! Had me and out in a very short time. I would recommend them to anyone! I would recommend them to anyone! More

I went looking for a truck and the salesman was very helpful in me finding a truck.I was very pleased with the way he took care of me and made purchasing a truck so easy. Mr. Jarboh was very professiona helpful in me finding a truck.I was very pleased with the way he took care of me and made purchasing a truck so easy. Mr. Jarboh was very professional in the way he handled everything. I will highly recommend Gilland Chevrolet GMC to anyone. More

I inquired twice about a vehicle was contacted the 1st time and told someone was looking at it they would let me know no one ever called me back I contacted them again finally got a call back and the pers time and told someone was looking at it they would let me know no one ever called me back I contacted them again finally got a call back and the person didn't seem too interested in my vehicle or helping me get into their vehicle so I'll keep my business in Florida More

Amazing Service Department! Handled our issues professionally and expediently. Would recommend them highly for all your GM service needs. Will definitely be using them in the future! professionally and expediently. Would recommend them highly for all your GM service needs. Will definitely be using them in the future! More

We have purchased several vehicles from this dealership and we have always been very satisfied and treated with respect. We would recommend this place very highly to anyone and we have always been very satisfied and treated with respect. We would recommend this place very highly to anyone More

Does not respect repetitive customer with 6 years loyalty On 7/3/20 I went to Gilland Chevrolet GMC in Ozark AL to my 8th vehicle in 6 yrs from Gilland’s. I was going to purchase a 2020 GMC 1500 but, when we On 7/3/20 I went to Gilland Chevrolet GMC in Ozark AL to my 8th vehicle in 6 yrs from Gilland’s. I was going to purchase a 2020 GMC 1500 but, when we started doing the paperwork they would only offer 12K for 2018 Ford I bought from Gilland a year earlier for 19K and NADA list trade between $16325 – 17375. They refused to negotiate the price at all! I do not know if Gilland GMC is under new management or not but, it was not the same attitude I dealt with before. I would not recommend this dealership anymore giving them recommendations for over 6 years. When to Dodge and bought a RAM! More