Gill Chrysler Dodge Jeep Ram Madera
Madera, CA
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Very good experience Very helpful with my purchase. Jim Hamby was tops and was very informative in helping me make my selection of the 2015 Dodge Charger. I am very hap Very helpful with my purchase. Jim Hamby was tops and was very informative in helping me make my selection of the 2015 Dodge Charger. I am very happy with the vehicle and the service. I will be back to purchase another car when I need a new one. Rosie the finance person was really cool also. More
happy day I knew the automobile that I was interested in when I first went on the internet and was immediately greeted with an email from one of the representat I knew the automobile that I was interested in when I first went on the internet and was immediately greeted with an email from one of the representative advising me that they had what I was interested in. There was no pressure involved! Pleasant staff, great experience... More
Less than a positive experience Because of "system" issues it took more than 5 hours to purchase a vehicle and then they forgot to do the VIN check. They expected us to return to th Because of "system" issues it took more than 5 hours to purchase a vehicle and then they forgot to do the VIN check. They expected us to return to the dealership for a 7 minute VIN check (it take us more than 30 minutes to drive there). When I protested about having to make a return trip, they did have someone meet us closer to our home. I felt this was a nice compromise but then received a text from Jim that we meet the person at 3:30 SHARP. The directive was not appreciated and was she going to leave if we were 1 minute late? They also told us someone would come to our house (or place of our choosing) to repair a cigarette burn in the interior. I had to call the dealership twice to get this started and then found out the person does not come out to the car, we will have to go to his shop. We will definitely not be going back for our next car. More
Great dealership-Great people. I recently bought a 2015 Ram truck from Gill. This is my second purchase from the dealership. I bought a 2011 Charger in the past. What brings me b I recently bought a 2015 Ram truck from Gill. This is my second purchase from the dealership. I bought a 2011 Charger in the past. What brings me back is the quality people. From Sales Manager Amer, to Internet Salesman Jim, to Mike in Service, the quality of the people shines. These great people make Gill a great dealership. Give them a try. They will do everything they can to earn your business, and they'll do it in a no pressure, Madera-friendly way. You won't be disappointed. I'm going to keep coming back. More
Found the car I wanted! Jim Hamby was quick and responsive when I contacted him about A blue Chrysler 200. When me and my grandmother arrived at the dealership, we were met w Jim Hamby was quick and responsive when I contacted him about A blue Chrysler 200. When me and my grandmother arrived at the dealership, we were met with a kind salesman who took us to Jim. Jim told us some unfortunate news about the car had inquired about, so we went and looked at the other Chrysler 200. That's when we test drove a black 200 with the upgrades I wanted. I left that day with that exact car. Jim helped me pick the car and while Rosie, the finacial advisor, helped me and my grandmother with the loan and extended warranty. They were both very kind and helpful. I will definitely go back to them when its time for a new car. More
Awesome Experiences!!! This was my second time buying a vehicle from Gil Auto Group. Both times all I've had to do is text Jim Hamby exactly what I want, all my info and the This was my second time buying a vehicle from Gil Auto Group. Both times all I've had to do is text Jim Hamby exactly what I want, all my info and the price I want for payments and he takes care of the rest!! It's that easy! More
No gimmicks auto purchase Jim is a great representative of Gill Auto who made our purchase of our Jeep Grand Cherokee a painless buying experience. Although all add on services Jim is a great representative of Gill Auto who made our purchase of our Jeep Grand Cherokee a painless buying experience. Although all add on services were reviewed there was no pressure and no gimmicks to purchase any thing extra. The vehicle price was negotiated via the "TrueCar" buying program on the internet with no hassle. Zero percent financing was easily arranged at the dealership without any issues. Be sure to contact Jim if you are in the process of purchasing a vehicle. More
Easy and pleasant experience Thank you ! Searched valley dealers and Gill Chrysler had the best prices for what I was looking for.. Clicked on the email link for Jims Hamby's price and receiv Searched valley dealers and Gill Chrysler had the best prices for what I was looking for.. Clicked on the email link for Jims Hamby's price and received a email within minutes asking permission for Jim to call me. Jim Called right away gave me a quote over the phone and text messaged me the price within minutes to have in writing. Went down to the dealership with my 3 kids and was greeted by a friendly staff and left with my wife's birthday present (2015 Challenger) in a matter of a few hours. Jim was extremely professional and straight forward during the whole deal. Jim also spent atleast 10-15 minutes with me going over the car features and set up before I left the lot. Fast and friendly experience. No BS was what I wanted and for the price I was told. Thank you for making this a easy experience and look forward to dealing with in the future. More
Bait & Switch Artist I requested a price from Gill via internet on a new Jeep. Jim sent me a response email with a price. After calling Jim direct and confirming that he h I requested a price from Gill via internet on a new Jeep. Jim sent me a response email with a price. After calling Jim direct and confirming that he had the unit I made the trip to Madera. After arriving at the dealership within 45 minutes of our phone call he informs me that he just sold the car I came for but has the same identical unit for $1000 more! After voicing my disgust for this type of business he say "drive your xxx back to Fresno and buy one" So I did. What a terrible experience and I highly recommend avoiding this place. More
Basically was laughed at and belittled. My dilemma, I had a 2010 Camaro for trade that I still owed $20k on and had 145k miles on it, and low 600 credit rating. After being offered a deal f My dilemma, I had a 2010 Camaro for trade that I still owed $20k on and had 145k miles on it, and low 600 credit rating. After being offered a deal from Hanford Chrysler on a nice Chrysler 300 with my trade, I decided to go give this place a shot. I applied for finance on line. Shot a few texts to Jim Hamby's assistant apparently cause he had no clue who I was when I got there. I texted the link and a pic of the deal worksheet to whoever I was talking to and they told me to drive up that they had a 300S with more options for the same price. So I did. When I get there they had a sold ticket on the 300s I was told about. I asked to speak with Jim because I was interested in the Red Dodger R/T they had also. No joke they offered me beverages and snacks through text when I arrived. When I got there no such thing after just driving an hour to see them. Jim sat me down and asked me to fill out a credit app after starting to a told him I just did this on line last night. He was like "oh yea here it is". Then while looking at my credit he was like "wow, this wasn't as bad as I thought it was going to be" then he basically made fun of me cause I had quite a few inquiries. No big deal. Ive been looking for a great deal, what can I say. I showed him the deal worksheet I had from Hanford Chrysler that offered me $9800 for my trade and $1500 down. With the $4500 rebate and the discount of the car it took care of my negative equity, and the deal was to go through Chrysler Capital Finance. So he went in and talked to the finance guy a few times and then came out and said they would need at least $4k down as per Chrysler Financial and would only give me $6000 for my trade and preceded to say that Hanford was basically full of crap and wouldn't give me that much on my trade in. Basically said sorry with a smirk. I wasn't in this place but maybe 45 min and left. The only good thing was I was seen quickly. And pushed out quickly. I have to thank them though. I went back down to Hanford and took the deal. Got back to Hanford by 630pm and drove home to Visalia with my new Chrysler 300 given $9800 for my trade and even less down than the $1500 on the first deal. A lot less. I wouldn't recommend anyone to go to this place. If you do don't work with Internet sales. Maybe you will be treated better. More