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Gill Chrysler Dodge Jeep Ram Madera

Madera, CA

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213 Reviews

1100 S. Madera Ave

Madera, CA

93637

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Showing 213 reviews

September 08, 2015

Very good experience Very helpful with my purchase. Jim Hamby was tops and was very informative in helping me make my selection of the 2015 Dodge Charger. I am very hap More

by Fresno Tre Pros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby, Jim Hamby
September 04, 2015

happy day I knew the automobile that I was interested in when I first went on the internet and was immediately greeted with an email from one of the representat More

by romeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon, a young gentleman, Jim Hamby, David Rodriguez
September 02, 2015

Less than a positive experience Because of "system" issues it took more than 5 hours to purchase a vehicle and then they forgot to do the VIN check. They expected us to return to th More

by spencem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Hamby
Sep 11, 2015 -

Gill Chrysler Dodge Jeep Ram Madera responded

I'm sorry you feel that the experience was less than positive. We did have a small computer glitch that delayed the process about 15 minutes. Most of the 5 hours you were here, you were deciding on if you wanted to make a purchase or not. Once you said yes to the deal, it didn't take long at all. Yes, they did need to do a VIN verification which they didn't realize until they submitted your info to DMV a few days alter. As you stated, we made it easy for you by driving to you to get it done. When I texted you that our VIN Verification person would be there at 3:30 sharp, I never said they would leave at 3:31. I just wanted you to be assured that they would be there on time and not make you wait. Finally, the interior repair that we agreed to have done by a mobile repair tech could have gone out to your house. His shop is so close to your house that he offered to do it there so you could bring it in any time and not be locked in to a specific appointment time. We enjoyed visiting with your family and would love to do business again if you have a change of heart.

August 28, 2015

Great dealership-Great people. I recently bought a 2015 Ram truck from Gill. This is my second purchase from the dealership. I bought a 2011 Charger in the past. What brings me b More

by cfboyle59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby, Amer Muhar
August 12, 2015

Found the car I wanted! Jim Hamby was quick and responsive when I contacted him about A blue Chrysler 200. When me and my grandmother arrived at the dealership, we were met w More

by Jared B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Larson, Jim Hamby
August 09, 2015

Awesome Experiences!!! This was my second time buying a vehicle from Gil Auto Group. Both times all I've had to do is text Jim Hamby exactly what I want, all my info and the More

by amyrich4221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby
August 07, 2015

No gimmicks auto purchase Jim is a great representative of Gill Auto who made our purchase of our Jeep Grand Cherokee a painless buying experience. Although all add on services More

by DebJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Smith,, Jim Hamby, Amer Muhar
May 30, 2015

Easy and pleasant experience Thank you ! Searched valley dealers and Gill Chrysler had the best prices for what I was looking for.. Clicked on the email link for Jims Hamby's price and receiv More

by TonyQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby
January 20, 2015

Bait & Switch Artist I requested a price from Gill via internet on a new Jeep. Jim sent me a response email with a price. After calling Jim direct and confirming that he h More

by Daveswofford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Hamby
Dec 09, 2014 -

Gill Chrysler Dodge Jeep Ram Madera responded

Dave, I'm so sorry you feel this way. I know it can be very disappointing when you miss out on an incredible deal: MSRP $23,990, Net Price Only $18,777. I'd be upset too! Unfortunately, we only had one at this price and because we don't want to discriminate, we sell all vehicles on a first come, first serve basis. We look forward to exceeding your expectations. Next time, chances are things will work out better. By the way, we are still willing to stand by our follow-up offer of $19,777 on another $23,990 MSRP Jeep Cherokee. In fact, anyone that comes in with a print-out of this Yelp page can have the same deal as well through December 15th, 2014 when they bring in a print-out of this message.

January 10, 2015

Basically was laughed at and belittled. My dilemma, I had a 2010 Camaro for trade that I still owed $20k on and had 145k miles on it, and low 600 credit rating. After being offered a deal f More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Hamby
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