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Gill Chrysler Dodge Jeep Ram Madera

Madera, CA

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rated
213 Reviews

1100 S. Madera Ave

Madera, CA

93637

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Showing 213 reviews

May 09, 2024

Horrible customer service! ! My car was damaged there after taking it to swap out the battery. I dropped it off 8am and returned at 12pm as the suggested finish time. I noticed More

by jn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Soliz
March 29, 2023

The service department is the worst I’ve ever been to. Mike Dusan tries to stick me with a service fee every time I go in despite paying for the warranty. After a little back in forth he always says “oh t More

by Mickjohnson42
Recommend Dealer
No
Employees Worked With
Mike Dusan
September 04, 2022

The "Service" Department is a nightmare. The earliest appointment was over a month out which is understandable to some degree because of supply chain issues, etc., but on the morning of the More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Dusan
Sep 12, 2022 -

Gill Chrysler Dodge Jeep Ram Madera responded

Hi Eric, thank you for taking the time to share your review. Over the last few months, it has been challenging, but there is no excuse for the lack of customer service displayed during your recent visit. We wish you the best of luck with your future service. Thanks, Kirk Bigelow - Service and Parts Manager - (559) 674-5661

August 01, 2022

Jim was exceptional and very helpful went out his way to get me into the vehicle I wanted for the price I was targeting More

by Dacid5592016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby, Amer Muhar, Rick Gonzales
Aug 02, 2022 -

Gill Chrysler Dodge Jeep Ram Madera responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Gill Chrysler Jeep Dodge Ram

June 26, 2022

Amazing service, willing to work to get you in the vehicle at the price you want, not pushy, and did not give that sleepy sales vibe. More

by Ilwilliams916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby, Amer Muhar, Rosalind Freyre
Jun 28, 2022 -

Gill Chrysler Dodge Jeep Ram Madera responded

It pleases our team to hear that you had a five-star visit to Gill Chrysler Jeep Dodge Ram! Thank you for leaving us your awesome review!

May 31, 2022

I didn't expect to be driving off the lot when my friends first brought me to it, but I was massively surprised and elated. Jim Hamby couldn't have been more engaging and more friendly and warm as he talked More

by the_ensley_show
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby, Rosalind Freyre
Jun 01, 2022 -

Gill Chrysler Dodge Jeep Ram Madera responded

We love a surprise purchase! We're so happy that Jim and the rest of our team worked hard to find you a new vehicle! We look forward to seeing you next time at Gill Chrysler Jeep Dodge Ram!

July 17, 2021

Jim is a nice guy, treated my friend and I with respect despite us being atypical car shoppers. He was able to match the rate I got from a Credit Union I have been with for 10 years. Explained everything More

by Smash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby
Jul 19, 2021 -

Gill Chrysler Dodge Jeep Ram Madera responded

We're so happy Jim could take great care of you! Thanks for your review and for choosing Gill Chrysler Jeep Dodge Ram.

January 17, 2020

Love working with Jim and his team. It was a mooth experience ordering our Jeep. Appreciated being able to discuss price, features and do most of order process via email. More

by candace58
Recommend Dealer
Yes
Employees Worked With
Jim Hamby, Amer Muhar, Rick Gonzales
December 06, 2019

Great Nice people, great truck, good deal. What more can I say? They stayed a bit late to get our deal done too. We'll be back. More

by sandypants1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby, Rick Gonzales
September 15, 2019

Very helpful Jim and Rosalind were both very helpful. Jim was very knowledgeable of the inventory. I Defiantly recommend Jim to anybody looking for on-line deals. More

by prod7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hamby, Rosalind Freyre
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