Gilchrist Chevrolet of Port Orchard - Service Center

The service department at Gilchrist Chevrolet took good care of me when my 2021 Chevy Trailblazer needed work. Luckily, the work was covered by the powertrain warranty, and James went out of his way to fin care of me when my 2021 Chevy Trailblazer needed work. Luckily, the work was covered by the powertrain warranty, and James went out of his way to find me a rental loan car while the work was being done. Top-notch customer service. More

Sue was very helpful to me in getting through the process of my badging installation. It was a pleasure to do business with her. Great email communication. Norris Smith of my badging installation. It was a pleasure to do business with her. Great email communication. Norris Smith More

This Service Department always provides excellent, professional work. The service waiting area is always kept clean and is very comfortable. professional work. The service waiting area is always kept clean and is very comfortable. More

After discovering a problem with the used car I just purchased, the general manager put me in one of their newer cars and went to diagnosing the problem. Although the repairs took a little over a week, purchased, the general manager put me in one of their newer cars and went to diagnosing the problem. Although the repairs took a little over a week, Gilchrist made it easy on me. I’m back in my car and everything looks great. Oh, zero cost to me was nice. More

Knowledgeable on my vehicle and it’s maintenance. Gave me excellent service and price on the work that they preformed. I would recommend the service that I received to anyone that I know. Gave me excellent service and price on the work that they preformed. I would recommend the service that I received to anyone that I know. More

Absolutely terrible customer service. I was totally ignored when I arrived and was left sitting for over 20 minutes after my service was completed. I was also never informed that the ve I was totally ignored when I arrived and was left sitting for over 20 minutes after my service was completed. I was also never informed that the vehicle needs additional work. Now as I try to reschedule service to complete the work, the service department will not answer the phone. I have called 7 times! I will not recommend this dealership to anyone. More

If you want a no xx experiance go to Steven Love Hewitt he's the BEST he's the BEST More

James, thank you for personally troubleshooting and personally fitting me in and resolving the 2017 HD 3500 Duramax coolant recovery tank(s) and temperature sensor that regretfully prematurely failed a personally fitting me in and resolving the 2017 HD 3500 Duramax coolant recovery tank(s) and temperature sensor that regretfully prematurely failed and required semi-urgent replacement. Thank you for everything. Please pass my sincere gratitude to the incredible mechanics who work hard to stay technically updated and current who service our vehicles, and take great pride in their trade and craft, Diesel technicians are rare within GM dealerships and I hope and pray that we seek out and retain the best and the brightest. More

Service was great, appointment scheduled in timely manner. James listened to my concerns. Actually addressed the concerns, unlike a previous dealer. Overall extremely satisfied.. manner. James listened to my concerns. Actually addressed the concerns, unlike a previous dealer. Overall extremely satisfied.. More