Gilchrist Chevrolet of Port Orchard

Decent service department. I’ve had a few problems with them, but no issues with the work performed. Annoying things like changing my seat and radio settings, and never a car w I’ve had a few problems with them, but no issues with the work performed. Annoying things like changing my seat and radio settings, and never a car wash. Also oil smudges on my hood- just careless stuff like that that is annoying when paying dealer service rates… More

Appears to be friendly, principled business, selling a reasonable product. One, two, three more words. reasonable product. One, two, three more words. More

Had a great experience with the entire crew. Will enjoy doing business again in the future Will enjoy doing business again in the future More

The service was good but the facility wasn't as clean and well kept as it use to be. well kept as it use to be. More

Bill Hamilton was our sales person and he was so nice and understanding. He made the dreadful car buying experience so bearable and easy! understanding. He made the dreadful car buying experience so bearable and easy! More

The dealership was courteous, fair, & friendly. They were upfront & honest about our agreement. I flew into Seattle from Houston to buy my vehicle. The salesman, Alex, drove me from the airport They were upfront & honest about our agreement. I flew into Seattle from Houston to buy my vehicle. The salesman, Alex, drove me from the airport to the dealership, & he could not have been a nicer guy. I really appreciate Gilchrist Chevrolet & their personnel. More

The sales person acknowledged that he was new to Chevrolet, but experienced with other brands. He was very personable and easy to deal with. I went in expecting to order a new truck, but he had Chevrolet, but experienced with other brands. He was very personable and easy to deal with. I went in expecting to order a new truck, but he had one on the lot for immediate delivery that had almost all the features I was looking for in my truck. The only reason why I only give three stars, is that there is a lot to learn about the features of the truck, particularly moving the electronics from demo mode to personal mode. Chevy information on that is limited. Further, the onstar system is not integrated with mychevy and I still don't have my truck set up. I think that the sales person should spend at least fifteen minutes explaining how to personalize the truck to the new owner. On the financing, the finance report had my credit score almost 60 points lower than the range it normally trends. The initial finance rate quoted was outrageously high. When I told the rep that the credit score was way off, and I could get a lower rate at my credit union, he immediately said he would finance through my credit union, at the rate I had previously determined would apply. However, when I called to check the address for the insurance, Chris told me that the loan was finance with GM financial, which does not bother me. It does bother me that the finance person said he was financing with my credit union, but ran it through GM Financial. I did not care who the lender was, just that the rate was fair. He gave me a fair rate, but the deception left me feeling the deal was not properly handled. But the transaction in general was simple, quick and I have the truck that I want. I later got a letter from my credit Union that the loan was placed through them. Now, I have to reach out to my insurance agent to name the right lien holder. Also, I am wondering if the title will come through correctly. All this is time taken away from my life to fix these oversights caused by the dealer. More

In and out in a timely manner - waiting area has fresh coffee and is kept very clean. coffee and is kept very clean. More

Sales associate was friendly and knowledgeable and did not put any pressure on us to purchase a vehicle. not put any pressure on us to purchase a vehicle. More

The service department at Gilchrist Chevrolet took good care of me when my 2021 Chevy Trailblazer needed work. Luckily, the work was covered by the powertrain warranty, and James went out of his way to fin care of me when my 2021 Chevy Trailblazer needed work. Luckily, the work was covered by the powertrain warranty, and James went out of his way to find me a rental loan car while the work was being done. Top-notch customer service. More