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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,733 Reviews

1,733 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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September 29, 2019

SERVICE ON MY 2016 YUKON DENALI Gilchrist was awesome from the very moment I dropped off my truck to the time I picked it up. Kristy in service was very knowledgeable and very helpf More

by BIGDAD4424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate your recent experience with us! We are very lucky to have Kristy on the team! We are happy to hear that you are a proud member of our Gilchrist Auto Family! If there is anything that we can ever do please feel free to reach out! Drive Safe!

September 27, 2019

Oil change and recall Always receive friendly prompt service and the dealership provides and clean and convenient waiting area. Have been a customer of Steve Smith since w More

by FRIEDLANDERW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write a review and mention our Commercial Manager, Steve Smith! We are very grateful to have him apart of our Gilchrist Auto Family Team. If there is ever anything that we can do for you, please do not hesitate to reach out! Thank your for being a loyal Gilchrist Auto Family Member and drive safe!

September 27, 2019

Quick, easy, friendly staff. Needed to get service for a safety recall. Dealership got me in same-day and completed the work quickly and the staff was both professional and friend More

by ASatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Glad to hear that you enjoyed your recent experience with us and that we were able to complete your recall in such a timely manner! If there is ever anything we can do for you, please do not hesitate to give us a call! Drive Safe!

September 25, 2019

Awesome experience. I had an amazing experience getting new keys for my vehicle. The staff was friendly and gave me prompt service. They updated me throughout the process More

by MisterDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Cornett, Robin Dahl, Kristy Graham, Devon Welsh
Oct 03, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for making the trip to see us and for taking the time to write a review! If there is ever anything that we can do for you, please feel free to reach out! Thank you for being apart of the Gilchrist Auto Family!

September 24, 2019

Great workmanship They take pride on the quality of their work, I work in aviation field as a functional mechanic where quality workmanship is a must, and you can clear More

by RANDOLF.CABILLAJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mckinney, Devon Welsh
Sep 25, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write this review. We are pleased to hear that you had an enjoyable experience with us and that you took the time to appreciate one of our mechanics. Thank you for being apart of the Gilchrist Auto Family! Drive safe!

September 20, 2019

Excellent Service As Always. Great service and staff. Everyone is friendly and helpful and make you feel like family. Trustworthy dealership that keeps my vehicles in excellent More

by 45BERETTA1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin and Talitha, Kristy Graham
Sep 25, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate our Service Department. We do our best to make sure that every visit is enjoyable. We look forward to seeing you around again and if there is ever anything that we can do please don't hesitate to give us a call!

September 18, 2019

Nice facility I got my transmission serviced and oil changed while waiting in a nice waiting room. The prices are also lower than my local Chevy dealer so I will a More

by justinboyer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Dahl, Kristy Graham, Devon Welsh
Sep 25, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for traveling to us! We do our best to ensure that our prices are very competitive to the area and that we can offer you the most affordable vehicle sales & maintenance! If there is ever anything that we can do to further assist you, please do not hesitate to give us a call!

September 12, 2019

Happy customer I brought my 2014 Chevy impala in to get my brakes checked out due to a loud noise the front right wheel was making. Kristy Graham helped me, her cust More

by TIFFANYHAMILTON85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and leave the recommendation for Kristi. We are pleased to hear that you enjoyed your experience and had a 5/5 experience with us. If we can ever do anything to help please feel free to give us a call. Thank you for being a Gilchrist Auto Family Member! Drive Safe!

September 12, 2019

Dealer unable to correct or fix veh. Issue. Since the dealership was unable to repair veh., policy/insurance of not towing with veh. My issue only occurs during towing, unable to diagnose proble More

by mdemetruk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review! While unfortunately we were not able to duplicate the issue, we are pleased to hear that you still had a good experience and still recommend us. Thank you for being apart of the Gilchrist Auto Family. Drive Safe.

September 10, 2019

Quick diagnosis. Was allowed to speak to the Tech, whose name I didn’t get, who gave me a thoughtful review of my truck’s issue. Also, the Service Mgr. (Ryan) went More

by DMSKMS93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Graham
Sep 14, 2019 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review. We are very pleased to hear that you had a good experience with us. Thank you for giving us another chance from your previous experience. We are happy to hear that you are pleased and continue to be apart of the Gilchrist Auto Family!

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