Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Quick excellent service and free car wash coupon Always Good service very pleasant experience free oil changes for life and love the free car wash coupon Ryan and Mike very knowledgeable and helpful Always Good service very pleasant experience free oil changes for life and love the free car wash coupon Ryan and Mike very knowledgeable and helpful glad I bought my car at Gilchrist Chevrolet More

They listened to what I had to say! I explained my newly purchased 2017 GMC truck was having brake issues and give them the GM bulletin number and special warranty covering it. They fol I explained my newly purchased 2017 GMC truck was having brake issues and give them the GM bulletin number and special warranty covering it. They followed thru with diagnostic and repair and now my brakes work great! More

Only here because of the free oil changes Took my 2019 rig in to get the free oil change that was due. The appointment was at 1pm brought it in at 1230 and they drove my car in right away, th Took my 2019 rig in to get the free oil change that was due. The appointment was at 1pm brought it in at 1230 and they drove my car in right away, the service guys were great. It was around 215 that I hadn't received a call so I went in around 230 and noticed that my car was parked outside which was great because my 75 year old mom was driving me around. When I went inside the service guys were busy but directed me to the receptionist ladies.There was only one of them at that time busy with a customer so I waited patiently. About five minutes later the other receptionist lady walked in and I asked her if I could get the keys to my car since its parked outside. She talked to me in a condescending manner as if (I was her costumer) and said that" just because its parked out there doesn't mean its done" and "I just got back from lunch" again in a very condescending tone and manner. I told her I didn't want to know what she was doing I just want to get my keys and paper work and get out of here. The other lady got done with the person she was helping and got the paperwork and keys and handed it over the one with the attitude and then she practically threw the keys and paperwork at me. No have a good day no manners..... I believe both these ladies need more costumer service training or if they are having a bad day just go home. If it was my business I would just fire them, plenty of people need jobs! More

Consummate professionals always! All staff are courteous, helpful, and professional; every time! I will recommend to my friends and family as well. Thank You for a great experience. All staff are courteous, helpful, and professional; every time! I will recommend to my friends and family as well. Thank You for a great experience. More

Quick . Nice staff. Clean. Dog friendly. Easy to find. Brought forth issue with key not working, sales guy said it was but I still cannot get it to work . Nice staff. Clean. Dog friendly. Easy to find. Brought forth issue with key not working, sales guy said it was but I still cannot get it to work. He also gave me attitude about my security camera I installed saying that was why truck wasn't working. I told him key stopped working prior to my security camera installation. More

Excellent communication & customer service Mike Smith in service is knowledgeable and efficient. Thanks for getting both my Chevrolets fixed up promptly for winter. ❄️ I’ll bring them back Mike Smith in service is knowledgeable and efficient. Thanks for getting both my Chevrolets fixed up promptly for winter. ❄️ I’ll bring them back next time. More

Consistent great car service and nice folks We bought a new Buick here 5 yrs ago and have been pleased with the service team at this location. Always great service (I always seem to get Michael We bought a new Buick here 5 yrs ago and have been pleased with the service team at this location. Always great service (I always seem to get Michael at check in which is great) and no surprises. Thank you! More

Great Customer Service I had gotten my appointment date mixed up but they squeezed me in for that day and got my truck done in a timely matter. I had gotten my appointment date mixed up but they squeezed me in for that day and got my truck done in a timely matter. More

Oil change and recall Got me in quickly,saw I had a recall, finished everything and got me out in about an hour, friendly, kept me updated and walked out into the lobby to Got me in quickly,saw I had a recall, finished everything and got me out in about an hour, friendly, kept me updated and walked out into the lobby to notify me when done More

My service was great This was my first time at this dealership. Mr. White was very very friendly and professional. He explained all of my options. I will be returning. This was my first time at this dealership. Mr. White was very very friendly and professional. He explained all of my options. I will be returning. More