Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Tacoma, WA
1,733 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Came in for a recall on my car and it wasn't done right Came in for a recall on my pontiac and they fixed one but the other had to do with the seatbelt sensor coming on because of interference from the remo Came in for a recall on my pontiac and they fixed one but the other had to do with the seatbelt sensor coming on because of interference from the remote start option and it wasnt an issue but they put the code in and now in dings while I'm driving telling me my seatbelt isnt on I'd rather they just left it alone More
3 months to get my car back. It took a few days shy of 3 months to get my car back from an engine swap covered by an extended service warranty. Apparently the service consultant d It took a few days shy of 3 months to get my car back from an engine swap covered by an extended service warranty. Apparently the service consultant doesn't know how to deal with warranty companies other than their own. He also rarely returns calls or offered any status updates. Pretty much any plastic cover in the engine compartment was damaged by the tech. Conveniently, the service manager was not at work the day I picked my car up. 3 car payments, 3 insurance payments, and most of the summer lost for driving my summer car. I will Not go back to the Gilchrist service center, nor will I do any business with them. More
Gilchrist...or was it Heaven 👀🙏 Service rep, Chuck White. Mr White was cordial, professional and ethically transparent when traversing the merriat of repairs our vehicle required. Service rep, Chuck White. Mr White was cordial, professional and ethically transparent when traversing the merriat of repairs our vehicle required. Each service, mechanic & billing staff I came into contact with took the initiative to.foster a warm & friendly atmosphere. We purchased our first vehicle from Gilchrist decades gone by. Their customer service has remained A+. Michael Williams More
Oil change Waited 2 hours before being told no filter in stock, picked up afternoon and check engine light on. Had to leave truck overnight to have corrected T Waited 2 hours before being told no filter in stock, picked up afternoon and check engine light on. Had to leave truck overnight to have corrected Tech should have saw light and fixed It was a loose connection More
Service department is great as always! Love coming there. Everyone is great! I enjoy having my vehicle serviced there. Devon was my advisor and he was very knowledgeable and kept me up to date as to what was Everyone is great! I enjoy having my vehicle serviced there. Devon was my advisor and he was very knowledgeable and kept me up to date as to what was going on with my vehicle. Service manager is great too! I would highly recommend anyone to come visit Gilchrist! More
Great Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems li Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems like only 30- 40 min. I was then brought my vehicle inspection report and was told my vehicle was now ready for me. They explained that my vehicle was in great condition and status overall was green. I checked out and was back on the road in hr. Great service. More
Exceptional Service Kristi Graham, Service Consultant, reviewed my truck’s service needs vs it’s long term care recommendations. Friendly, thorough and prompt in ensuri Kristi Graham, Service Consultant, reviewed my truck’s service needs vs it’s long term care recommendations. Friendly, thorough and prompt in ensuring work completed on time and explained to me afterwards. More
Fast and friendly They was pleasant and. Nice I’ll recommend anyone to come here to get they car serviced I didint have to wait long to get my car serviced They was pleasant and. Nice I’ll recommend anyone to come here to get they car serviced I didint have to wait long to get my car serviced More
Customer Care Abe sold my 90 year old grandma a 2013 Sonic LT and she loves it, which inspired me to buy a Cruze and now I am in a 2019 Chevy Trax. I purchased my Abe sold my 90 year old grandma a 2013 Sonic LT and she loves it, which inspired me to buy a Cruze and now I am in a 2019 Chevy Trax. I purchased my cars in Daytona Beach Jon Hall Chevrolet, their sales team and customer care team are really good, and working with Jon Hall is a great experience. I absolutely love Abe and if I lived in the area would have purchased my Chevy from him, he is awesome. The courtesy driver was so sweet, Kristy was very warm and hospitable, and Devon and Bob made me smile. I did not on the other hand enjoy my interaction with Dave. I expressed to Dave I wanted to see if my issue was corrected, but he insisted he knew the Issue was fixed, when in all actuality it had not for another 2 days because I traveled from Florida and I needed my car. Devon offered to go on a test drive with me to see if the issue was resolved, and he talked to Bob and they replaced my USB port it was skipping at first now it is perfect, and I can use my car play driving back to Daytona Beach. Thanks to your staff. More
engin problem the problem with my car was fixed. safety is very important to me good job I feel save driving my car Thank you ALL Angie E the problem with my car was fixed. safety is very important to me good job I feel save driving my car Thank you ALL Angie E More