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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Tacoma, WA
1,735 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,735 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
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January 29, 2020
worthless warranty I paid 40k for a 2014 Silverado and another $1200 for an extended warranty that I was told covered any factory defects. I keep this truck in a heated I paid 40k for a 2014 Silverado and another $1200 for an extended warranty that I was told covered any factory defects. I keep this truck in a heated garage and take excellent care of it. Now with 45k miles on it the paint is peeling off around the window on the back door. This is obviously a factory defect Michael informed me that Chevrolet wont stand behind their product and the worthless warranty they sold me doesn't cover it either. I traded in my 12 year old Ford f150 when I bought this the paint still looked new. I was under the impression I was the type of customer Chevrolet wanted to get. More
by CHEVY52TOM
Verified CustomerEmployees Worked With
January 29, 2020
I was looking to buy a used Buick from a small dealership that said all cars had been thoroughly inspected by a mechanic. I decided to take it here to have it checked out and found it needed over $2000 worth that said all cars had been thoroughly inspected by a mechanic. I decided to take it here to have it checked out and found it needed over $2000 worth of work and had major problems with the steering and traction control. Thanks to Gilchrist I didn't buy a problem car and was only out the inspection costs not 8 or 9 grand. More
by K.CRUMLEY84
Employees Worked With
Kristy Graham
January 29, 2020
Customer service is always top notch, Dave always takes care of my vehicles and makes the process easy. Gina was pleasant and helpful as well. care of my vehicles and makes the process easy. Gina was pleasant and helpful as well. More
by Badger Dave
January 26, 2020
Friendly service I can depend on and I was in and out in no time! When my car was finished with routine maintenance, they made sure to pull my car up close to the door because it was pouring outside! no time! When my car was finished with routine maintenance, they made sure to pull my car up close to the door because it was pouring outside! More
by shelbibooboo
January 24, 2020
Oil Change The service representative was very efficient in processing the paperwork and the service was completed in a very timely fashion. I wouldn't take my The service representative was very efficient in processing the paperwork and the service was completed in a very timely fashion. I wouldn't take my Silverado any other place for service. More
by KKANNIE
January 24, 2020
Friendly & efficent I have always received great service at this dealership. They complete the work in the estimated time. Their waiting area is comfortable & clean. I I have always received great service at this dealership. They complete the work in the estimated time. Their waiting area is comfortable & clean. I would recommend this company regardless of the make of your vehicle. More
by JANPIERCY
Employees Worked With
Devon Welsh
January 23, 2020
Scheduled Service. The service consisted of the scheduled oil change, tire rotation and vehicle inspection was performed to my complete satisfaction. The wait time was v The service consisted of the scheduled oil change, tire rotation and vehicle inspection was performed to my complete satisfaction. The wait time was very reasonable, for the work done. I have had my Chevrolet Trucks serviced at Gilchrist Chevrolet for many years and the quality of workmanship has always been extremely good. More
by RADAVIS1230
Employees Worked With
Devon Welsh
January 21, 2020
I'm still waiting for a phone call from dealership on my truck tailgate issue. Very unhappy with my truck not finished by your service department. truck tailgate issue. Very unhappy with my truck not finished by your service department. More
by RIEBESELLING
Employees Worked With
Devon, Chuck and Service manager
January 21, 2020
Scheduled on line, but had limited options on requests. Followed up with an email, however no response back. Day of appointment handled by another employee. First time ever charged for a tire rotation on Followed up with an email, however no response back. Day of appointment handled by another employee. First time ever charged for a tire rotation on a new vehicle. And, no communication, except for receipt, for other services performed. Very disappointed in lack of communication. More
by Bsasse
Employees Worked With
Kristy Graham
