Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

We have purchased at least 6 cars from Gilchrist over a long period of time and will continue to do so. Sales and service have always been very kind and equally important....consistent. The same employees long period of time and will continue to do so. Sales and service have always been very kind and equally important....consistent. The same employees have been there for years. Have recommended several family and friends and their feedback has also been positive. More

Good overall underestimated wait time by an hour clean efficient but nothing special to report maybe cookies would be a nice touch more engagement about my car efficient but nothing special to report maybe cookies would be a nice touch more engagement about my car More

Very friendly salesmen. Not pushy at all. And very professional. And the people there were very knowledgeable about all the cars and trucks that were on their lot professional. And the people there were very knowledgeable about all the cars and trucks that were on their lot More

Devon was great however the over all experience was terrible. I picked up my vehicle now for the 3rd and it still had issues took it back was told someone would look at it in 20 minutes max and that di terrible. I picked up my vehicle now for the 3rd and it still had issues took it back was told someone would look at it in 20 minutes max and that didn’t happen, an hour later when I asked for a rental to go back to my job it was a major issue. The lady issuing the rental car was extremely rude a coped an attitude with me while doing the paperwork for the car. When I brought the rental back to get my vehicle was told again 20 minutes till it was ready which turned into 2 hours and then was shuffled out the door quickly cause it was closing time. Very unimpressed with the service I received! Management wasn’t any better. Some serious changes need to be made. More

Went in for a door handle replacement. They had the part on hand, but a slight delay getting it installed as they chipped the window glass and had to also replace that. glass had to be ordered, I was given on hand, but a slight delay getting it installed as they chipped the window glass and had to also replace that. glass had to be ordered, I was given a rental and returned 2 days later to pick up my car. Everything turnedout well. More

I’m not sure, but I think it was her. She helped me fill out paperwork for a recall refund. Job well done by her. out paperwork for a recall refund. Job well done by her. More

From Mr.Gilchrist, to the sales team, to the men and women in the the service dept. Everyone has been very professional and have gone out of there way to help me out, l would not buy a Silverado from an women in the the service dept. Everyone has been very professional and have gone out of there way to help me out, l would not buy a Silverado from anyone else, thank you. More

You only had two men at the appointment desk it took awhile. Other than that all was great. Waiting room was clean . Cashier was pleasant, had nice smile. awhile. Other than that all was great. Waiting room was clean . Cashier was pleasant, had nice smile. More

Very nice people with quick proffessional service. Provided all the upcoming service needs i should expect. Nice clean lounge with great hot beverages. Many cars to condider future upgrade. Provided all the upcoming service needs i should expect. Nice clean lounge with great hot beverages. Many cars to condider future upgrade. More

Greatest decision I ever made! Fixed a three-year old problem in one day! Going to a certified mechanic is the way to go. Period. problem in one day! Going to a certified mechanic is the way to go. Period. More