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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Tacoma, WA
1,737 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,737 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
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June 05, 2020
Clean. Expensive. Time consuming. Only go if you need too. I went so that I can have the record of service. I like that they point out what needs to be done or recommend service but then they ask on the too. I went so that I can have the record of service. I like that they point out what needs to be done or recommend service but then they ask on the spot and it’s just too expensive. Some people don’t have $300 plus and the time to add on services and it’s embarrassing to be asked in front of a crowd of customers when they’re all staring!! And I as I looked over the detailed receipt, I wasn’t happy with how items are priced. I feel like I’m being ripped off. I wish they were a bit faster, but they were nice and professional at all times. More
by NTatMM
Verified Customer
June 05, 2020
Very friendly staff good cleanliness and are complying with covid procedures social distancing masks gloves etc made me feel very safe and that they cared about me as well as the car. with covid procedures social distancing masks gloves etc made me feel very safe and that they cared about me as well as the car. More
by MARTY30
Employees Worked With
Devon Welsh
June 05, 2020
Excellent customer service, friendly and efficient. Completely satisfied with the work performance on vehicle. Would definitely recommend. Worked with personnel in parts and service depts. Completely satisfied with the work performance on vehicle. Would definitely recommend. Worked with personnel in parts and service depts. More
by awm1224
May 25, 2020
The service dept is fast and efficient.Booked service on The service dept is fast and efficient. Booked service on line, showed up at appointment time, out in an hour. Good to go for another 3 months. The service dept is fast and efficient. Booked service on line, showed up at appointment time, out in an hour. Good to go for another 3 months. More
by MRBILL7853
Employees Worked With
Bob Cornett
May 24, 2020
great service great customer service Great customer service. My family has been coming here for several years now and we do not have anything but good things to say about the service depa Great customer service. My family has been coming here for several years now and we do not have anything but good things to say about the service department, they are always eager to help answer any questions we may have. More
by SKIPIFE
Employees Worked With
Other Employees :
Bob Cornett, Kristy Graham
May 21, 2020
Service department was friendly and informative . They got my truck back to quickly and promptly after my oil change. Looking forward to working with them in the future! got my truck back to quickly and promptly after my oil change. Looking forward to working with them in the future! More
by alexstacy16
Employees Worked With
May 20, 2020
I went in for an oil change. I was told it would be 1 hour. At 2 hours I went back into the service center and asked about my car. Per the tech someone put the paperwork on the techs desk while she was a hour. At 2 hours I went back into the service center and asked about my car. Per the tech someone put the paperwork on the techs desk while she was at a personal appt so I was overlooked and my car was done. Frustrating! More
by Sdchidester
Employees Worked With
Kristy Graham
May 18, 2020
Fast & Friendly Car taken in early, delivered back to me early, minor issues revealed to me for check up on next visit. Can't say enough, just thank you! Car taken in early, delivered back to me early, minor issues revealed to me for check up on next visit. Can't say enough, just thank you! More
by tessasu
May 18, 2020
They told me that it would cost $145 to find the issue at least 1 hour evaluation... They called me after less than 20 mins that they figured out the issue. I asked them to reduced the rate due the fact it w least 1 hour evaluation... They called me after less than 20 mins that they figured out the issue. I asked them to reduced the rate due the fact it was evaluated so quickly. Dave said it is what it is and they wouldn’t reduce the charges... It was rip off. I will not be taking my truck back to this facility... More
by Cody
Employees Worked With
