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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,737 Reviews

1,737 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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July 08, 2020

Forgot to do Tire Rotation I requested. Did not put a sticker on windshield to say when next oil change needed. David Christensen also had to properly install my trickle charger as mechanic failed to sec More

by Jamison
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

My first time there. Simple process, staff was very friendly. Waiting room was clean and I could tell that, in light of Covid, the chairs had been freshly sanitized. More

by JOHNANDALYNA
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
July 02, 2020

The customer service was horrible. I didn’t receive a call giving me an update on the status of my vehicle. I called several times, no one called me back and then finally I was told my car wasn’t there. More

by kanysha93
Recommend Dealer
No
Employees Worked With
Dave Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2020

Everyone is always friendly, helpful, & efficient. We trust you and recommend you to others. You make getting our car serviced or repaired easy and stress free! More

by HAASIENDA
Recommend Dealer
Yes
Employees Worked With
Talitha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2020

I already did this once. I don't remain which staff helped me. Everything was fine as usual. The waiting area reflected the changes required by state law. More

by BUFFYBELL
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
June 30, 2020

quick in and out with a check of my electrical system I called with an immediate problem, Gilchrist was able to fit me in which i greatly appreciate. Service was preformed quickly and completely with fut More

by ED.ENGELHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Graham
June 28, 2020

Glad to see a dealership following the C-19 rules.As always very accommodating service people. Oil change and cabin filter were done in a timely manor. Car returned on time with work done well.Thanks More

by JIM.FERRIS
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
June 25, 2020

I always have a wonderful experience at Gilchrist, that's why I bring all my cars to them. Dave, Devon, Mike, Chuck, Kristi, Ryan, Trinity, Talitha and Lori it does not matter who helps me they are always s More

by BadgerDave
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Graham, Devon Welsh, Lori aldan
June 24, 2020

I was getting error messages on the cumputer. They are always polite, helpful, and truthful. They let you know what the problem is and what it will take to fix it. They get you in quickly for di More

by SHARONVINZANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Graham
June 24, 2020

From the day I purchased my New Tracy, My Salesman to the Service Department, I have Always been made a Priority. I have Always been Treated like A Valued Customer. More

by MRT98FXDWG
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talica Always Treats me like a Valued Customer
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