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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,737 Reviews

1,737 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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August 21, 2020

They did a good job repairing the left rear seal shaft. Only complaint was that they did not clean the area they worked in. Next day i showed them the mess an were very happy to take care of it Great job. More

by lftmdrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
August 21, 2020

Chuck is a great person to work with, always friendly and professional. They completed my service work on 2 vehicles in less than an hour. All were wearing masks so I felt safe. Thank you More

by SJVEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

They always take of me and our vehicles. I went in for an oil change and Kristy offered a 27 point inspection for my recently purchased used car. It was perfect. More

by CC-TDNYE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham, Devon Welsh
August 20, 2020

The service department has always been very accommodating. The cashiers/rental car people are super friendly and remember their customers. Please continue being nice, it really matters. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers have always been extremely friendly
August 18, 2020

When I first arrived I was greeted and directed to social distancing line to wait for next available service writer. After a brief wait I was checked in. I felt that the whole process was very efficient and More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
August 14, 2020

Excellent customer service! Easy to work with. Reliable and accurate, got my car done sooner than expected Great team work and very friendly Good service all around. More

by mamacurryus
Recommend Dealer
Yes
Employees Worked With
Mike Bertucci, Lori aldan
August 14, 2020

Diagnostic and Fix was fast, smooth and easy. My consultant was friendly and super helpful. Thank you for getting my truck back to top shape. More

by bexsid
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

The woman that helped me was very nice, kind and also very helpful. She made me feel very comfortable with leaving my car there. I’d go back in a heartbeat. More

by JAMIKAHM
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
August 11, 2020

Service advisors, Kristi And Mike and all the other staff I interacted with (cashiers and lot attendant) are very friendly. Straight forward pricing without pressure. More

by RCHAVEZ5
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Graham
August 11, 2020

Awesome service department. Always take great care of me and my truck. Ryan, Chuck and Kristy are the best. Customer satisfaction is definitely their priority! More

by dmack3687
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Graham
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