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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,740 Reviews

1,740 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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September 02, 2020

I was attended to immediately and with professionalism. Waiting time was as promised. All safety precautions during the pandemic were in place that made me feel comfortable. More

by NOWTALKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
September 01, 2020

I arrived a little early, but the service personnel were able to get me right in. I was out in about an hour. Very nice experience. More

by nwpropeller
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
September 01, 2020

My vehicle was moved from another Chevy location to Gilchrist Chevy. Between the two locations and personnel I dealt with it was day and night. Mr. Devon with Gilchrist was an extreme professional and More

by Susienuuvali82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
September 01, 2020

Each time called cost $500 more. They called 3 times. Service technician needs to diagnose better. Offered 10%discount didn’t get it. Never returning. More

by Rmbostwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon Welsh
August 28, 2020

Gilchrist has been my go to car dealer for at least 25 years no fuss no bs I don’t even look anywhere else because they treat me with respect, the best! More

by LARRYHOVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

A little slow checking in (only two working and they were busy). Service was timely and free car wash is a welcome addition. Here are more words!!!!!!!! More

by FAZILENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know..all had masks on!!
August 27, 2020

Kristy our very informative service specialist and Shawn our extremely knowledgeable Mechanic really made our service repair experience a great one! We’ll definitely return for our future service needs. A h More

by aliciamacias978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Smith, Kristy Graham
August 26, 2020

Would have liked updates on the timing of my repair. Possibly in the form of text message or email. Repair took longer then expected, but mechanic did not communicate with desk. More

by YellowCay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

They are always wonderful. work is done per expectation They are always wonderful. work is done per expectation and i would highly recommend Gilcrist to my peers and family. this job was well done. More

by ANN.WEBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Cudini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Byrne, Kristy Graham, Casey Welsh, Lori aldan
August 24, 2020

As always, very professional and caring from making the appointment, service writer to cashier. Very effective and smooth process. Great team in the service department. Definitely will refer others. More

by DIEGO6103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana, Devon Welsh, Lori aldan
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