Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Awesome in every way. Everybody was very friendly and welcoming. Answered all my questions and very professional. Thank you so very much Gilcrest for everything.🤓👍 welcoming. Answered all my questions and very professional. Thank you so very much Gilcrest for everything.🤓👍 More

I was told 45-1 hour wait. It was 90 minutes. The service advisor didn’t review anything with me. I had to read the report on my own as I left. advisor didn’t review anything with me. I had to read the report on my own as I left. More

The appt was easily scheduled without delays, took me in on time, serviced my car in a short time in a professional manor. well done on time, serviced my car in a short time in a professional manor. well done More

Staff was courteous and knowledgeable. They explained what needed to be done to complete the job.. The work was done as promised and at a reasonable price. what needed to be done to complete the job.. The work was done as promised and at a reasonable price. More

New car service. Everything handled and explained at end of appointment. Will continue to use. Girls at front desk always very polite and helpful too. of appointment. Will continue to use. Girls at front desk always very polite and helpful too. More

I had an appointment for an oil change. Only an oil change. I arrived about ten minutes early. I waited an hour and a half for the dealer to complete the oil change. change. I arrived about ten minutes early. I waited an hour and a half for the dealer to complete the oil change. More

Thanks for Service Manager Mike Smith for helping us going the extra mile to troubleshoot a warrantee problem in our Denali! The Gilchrest Service Department is A1! going the extra mile to troubleshoot a warrantee problem in our Denali! The Gilchrest Service Department is A1! More

Had a problem with some dents in a door, service person looked at it and referred me to Metal Magic for further work. Metal Magic seems like a very good facility and fits what I need. The estimate is reas looked at it and referred me to Metal Magic for further work. Metal Magic seems like a very good facility and fits what I need. The estimate is reasonable and I don't feel like I am spending too much for a minor repair. Otherwise work was done quickly and the car runs better. More

The font desk Buick staff and back end check-in staff do not welcome you with a smile and are really good at ignoring customers. not welcome you with a smile and are really good at ignoring customers. More

I will NEVER take my vehicle back to this dealership. HORRIBLE experience pretty much sums it up! Overcharged, charged for things I didn't request, and man is this place slow. HORRIBLE experience pretty much sums it up! Overcharged, charged for things I didn't request, and man is this place slow. More