Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Tacoma, WA
1,740 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
A casual experience at your service center with not too much signage of where to go or what desk to start process of service appointment. My customer rep was really knowledgeable of the work I needed af much signage of where to go or what desk to start process of service appointment. My customer rep was really knowledgeable of the work I needed after looking over my truck issues. More
Making an appointment was easy and accommodating. The service requested was performed on time. Recall issues were addressed. Super staff adhered to COVID-19 requirements service requested was performed on time. Recall issues were addressed. Super staff adhered to COVID-19 requirements More
Everytime I go to Gilchrist service DEPT, I get nothing Everytime I go to Gilchrist service DEPT, I get nothing less than OUTSTANDING service especially from Michael Smith. This time it was Chuck. THANK Y Everytime I go to Gilchrist service DEPT, I get nothing less than OUTSTANDING service especially from Michael Smith. This time it was Chuck. THANK YOU BOTH. More
Bob dealt with my first visit with my equinox and added it to my silverado account. He completely explained what additional service should be done. it to my silverado account. He completely explained what additional service should be done. More
The Staff is professional and efficient. The Oil change was done in less time than estimated and I was on my way quickly. I will continue to use Gilchrist Chevrolet to service my car. Thank you! was done in less time than estimated and I was on my way quickly. I will continue to use Gilchrist Chevrolet to service my car. Thank you! More
Routine service (oil change, tire rotation and cabin filter) took over 1 1/2 hours. Seems like this was too long. It would also be very helpful if you had better accomidation for handicaped people. filter) took over 1 1/2 hours. Seems like this was too long. It would also be very helpful if you had better accomidation for handicaped people. Example there are no chairs in the service write up area, and customer service reps are not trained to ask if the customer needs to sit while the service rep goes to get info from the customers car. More
The service provider was very helpful but the day after I got my car back I had to send it back for service so I was left without a car for another week got my car back I had to send it back for service so I was left without a car for another week More
This dealership is always friendly and quick to get you checked in so your vehicle can get serviced. I was told the time it would be ready and they were right on time. checked in so your vehicle can get serviced. I was told the time it would be ready and they were right on time. More