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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,740 Reviews

1,741 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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December 02, 2020

I was concerned when I waited 10 min just to get someone’s attention in the service department, but once I connected with Chuck I received outstanding service. More

by Corvette owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Dave in The service department is not very friendly and his customer service skills need improvement. I've dealt with him twice and both times he was short, snappy, and overall rude. More

by LELEMARIE95
Recommend Dealer
No
Employees Worked With
Dave Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

Found and resolved my vehicles issues in less than 24 hours. Vehicle was ready for pickup the next day. Employees were very accommodating despite the vehicle being dropped of so close to the listed closi More

by wilsoncl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

I've used the Dealership over the years and they've always done very good work, I think they probably did the same this time. More

by HRLD_RC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

Great service. For sales, Ricky and Will were great to work with and they answered all the questions that I had. The Gilchrist dealership provided a great experience. More

by rjaycarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Ketcham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Mathews, Kristy Graham
November 26, 2020

I have always had a great service experience at the Gilchrist Buick dealership in Tacoma. I would recommend the to anyone needing to service their vehicle. More

by Tupt-Tem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori aldan
November 23, 2020

Excellent, thorough service. Quicker than anticipated. I know I could get my car serviced closer to home but I bought my car here, new 8 years ago, and I like to go here. More

by SAVEDBYGRACE78US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
November 21, 2020

I love GILCHRIST because they have not let me down in the 5 visits. The work is professional and the time you wait is short as possible. More

by Gene Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Cudini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Graham, Devon Welsh, Lori aldan
November 20, 2020

I’m always so pleased that I can get an appointment when I need one. My sister came to visit, and needed help, and you had time for her. More

by RUTH.HEATON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : With the mask on, I’m not sure who helped me ,but this looked the most like him.
November 20, 2020

I brought my 2019 GMC Denali because it was leaking oil. It resulted that from the last visit the oil filter was improperly adjusted or place. I got a big puddle of oil and this would create a big damage t More

by LEO_MELENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
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