Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Fast & great service when I came in for my appointment, as far as scheduling over the phone the customer service rep wasn’t much of help & called me back a week after she said she was going to call back ab as far as scheduling over the phone the customer service rep wasn’t much of help & called me back a week after she said she was going to call back about setting up a appointment, her not knowing.. I had called back the next day when she said she was going call me back & spoke with 5 different people just to get on the phone with Michael who was very helpful & was able to schedule my appointment within 3 minutes! More

My Bolt EV was purchased in Oregon before Washington dealerships had any in stock. Gilchrist Chevrolet Buick GMC has taken care of all my needs since I brought my car home. Thanks team! dealerships had any in stock. Gilchrist Chevrolet Buick GMC has taken care of all my needs since I brought my car home. Thanks team! More

If I could give 0 stars I would. Car turned off while driving, had the vehicle towed to them. After 5 days of having the car they told me nothing was wrong with it and I could either pick it up or they c driving, had the vehicle towed to them. After 5 days of having the car they told me nothing was wrong with it and I could either pick it up or they could keep looking and charge me another $140. When I went to pick up the vehicle from them it wouldn't start . We went into the service department to let them know and they wouldn't even come outside to take a look. After we insisted they reluctantly came out and were extremely condescending and rude . More

Very pleased with the service I was given.Service people Very pleased with the service I was given. Service people are courteous,friendly and knowledgeable. Recommend this dealership to everyone that needs Very pleased with the service I was given. Service people are courteous,friendly and knowledgeable. Recommend this dealership to everyone that needs service. Thank you More

Price was fair and work was done quick. Only issue is the steering is shaky and feels like something is lose when driving on the highway. I’ve had trouble getting through to the service department to follow steering is shaky and feels like something is lose when driving on the highway. I’ve had trouble getting through to the service department to follow up on this issue. More

I'm not sure who I worked with but everyone was pleasant - from check in to check out. I've been to Gilchrist twice for my Saturn and both times I walked away happy. - from check in to check out. I've been to Gilchrist twice for my Saturn and both times I walked away happy. More

Very happy with the service dept. They always work with me and answer my questions. Very thorough in their explanations of the work done. Last 2 vehicles bought at Gilchrist and never worked on anywhere el me and answer my questions. Very thorough in their explanations of the work done. Last 2 vehicles bought at Gilchrist and never worked on anywhere else. More

Your employees were very polite and courteous however Your employees were very polite and courteous however because of the amount of money you charged me to run A computer diagnosis and oil leaks on th Your employees were very polite and courteous however because of the amount of money you charged me to run A computer diagnosis and oil leaks on the engine, is Thievery. I would never buy a car from you. More

I took my GMC truck in for recalls and service. The dealership gave me a loaner vehicle for the day. Everyone at the dealership was friendly and courteous. The work was done right. I will use the Gilc dealership gave me a loaner vehicle for the day. Everyone at the dealership was friendly and courteous. The work was done right. I will use the Gilchrist service department again in the future. More

Quick and easy, good social distancing. Online appointment process was great. It would be nice if they offered a quick vehicle wash and vacuum of the interior. appointment process was great. It would be nice if they offered a quick vehicle wash and vacuum of the interior. More