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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,742 Reviews

1,742 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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May 19, 2021

My oil change and filter replacement took longer than it usually has in the past. I arrived at about 9:15 for my 9:30 appointment, but my car was not finished until after 11:00. More

by djmatthes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Asked for information on two different items. Got no info on either. Tire pressure issue and bumper issue. Why does pressure keep going down. Why is bumper loose. More

by ronnybate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori aldan
May 18, 2021

My recent visit to Gilchrist was to get a pretty significant service on my 2012 GMC Sierra, Kristy did a excellent job handling my appointment from beginning to end so having said that I will be ba More

by PBACKOO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
May 18, 2021

The care team for my car was amazing Chuck answered all my questions and and made me feel very comfortable nice to go to a dealership where you get straight answers honest people More

by Sonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Kristi was great. Very friendly and helpful. Although, catching up with her for a status wasn't easy. As a rule, however, the other clerks were rude and dismissive. They made no attempt to be helpful and More

by Ksan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristy Graham
May 14, 2021

Service was good. A report of the service was given to show what was done to vehicle which helps understand my car. It helps me feel safe when driving More

by MWANGISLLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

All personnel that I talk to was very helpful.and cortious.They do excellent job.and on time.the place was very organized and clean More

by agoy03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

I am very pleased with the service I received. My new steps help make it easier for friends and family to get in and out of my truck. More

by DON_DICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Cudini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Anklam, Bob Cornett, Kristy Graham, Devon Welsh, Lori aldan
May 13, 2021

Very friendly and helpful. Important service issue is apparently resolved! Appreciate your assistance very much. Larry Wood Hmm, I can’t apparently send without a minimum number of wor More

by Larry Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Two times in the past two years during oil changes and curtesy inspection, lights that were out were not detected and indicated as working properly. More

by pfaestel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Talitha Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tramm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Welsh
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