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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
Tacoma, WA
1,742 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,742 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center
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August 02, 2021
Good experience getting my Volt running again when the inverter failed. Service manager called me several times over 10 days to update me on when parts were ordered/received and progress of work. inverter failed. Service manager called me several times over 10 days to update me on when parts were ordered/received and progress of work. More
by Captain Puget
Verified CustomerEmployees Worked With
July 31, 2021
I just went in for an oil change. They completed it in a timely manner. I feel confident that they are straight up and don't try to add on unnecessary things. timely manner. I feel confident that they are straight up and don't try to add on unnecessary things. More
by Bill
Employees Worked With
July 30, 2021
Check engine light was on and running a little rough. Cracked spark plug. Fixed the issue at no charge to me started my vacation just right! Cracked spark plug. Fixed the issue at no charge to me started my vacation just right! More
by PAMTOLEDIT
Employees Worked With
July 30, 2021
It's always a pleasure to come into the service center. The employees are courteous, friendly & do their job well. Keep up the good work! The employees are courteous, friendly & do their job well. Keep up the good work! More
by toylene
Employees Worked With
July 30, 2021
Chuck was great to work with as always. We worked through a warranty issue and provided great counsel on the problems. I commend Chuck on a job very well done. We worked through a warranty issue and provided great counsel on the problems. I commend Chuck on a job very well done. More
by BarryGrimmett
Employees Worked With
July 30, 2021
The work got done. So I’m thankful for that. Not a very friendly environment, but at the end of the day that doesn’t matter as long as the work gets done and the problem is solved. friendly environment, but at the end of the day that doesn’t matter as long as the work gets done and the problem is solved. More
by Terry
July 29, 2021
Ryan was super helpful and attentive. He listened carefully to my problem and I was very happy with the service provided. Mike the service writer was really helpful and courteous and the whole experi carefully to my problem and I was very happy with the service provided. Mike the service writer was really helpful and courteous and the whole experience was very satisfying. Thank you Gilchrist! More
by O
July 28, 2021
While traveling with our fifth wheel 3,000 miles from home our GMC truck encountered a major issue. Mike Smith took very good care of us throughout the entire repair process and dealing with our warranty home our GMC truck encountered a major issue. Mike Smith took very good care of us throughout the entire repair process and dealing with our warranty company. He got us on the road as quickly as possible and kept us updated every step of the way. Thanks so much to Mike and Ryan, the service manager. We appreciate everything your service department did to help us get back home. More
by jesszgrl82
July 28, 2021
Dropped of my car due to screeching breaks. Later I was called and told the repairs were complete and the breaks screeched we they brought the car around. When I checked the maintenance report they recomme called and told the repairs were complete and the breaks screeched we they brought the car around. When I checked the maintenance report they recommend more work! No one told me that and the dealer is a 30 minute drive from my house! I have no idea way they didn't mention that on the phone or to me in person when I arrived. More
by blauotter
Employees Worked With
