Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Basic oil change with basic customer service. No highlights or low-lights, just basic. Some employees and customers had masks and some did not, no consistency of inside mask mandate. highlights or low-lights, just basic. Some employees and customers had masks and some did not, no consistency of inside mask mandate. More

Kristy and her team repaired my Silverado for less than early estimates. The work was as quickly as possible and the truck returned ready to go. early estimates. The work was as quickly as possible and the truck returned ready to go. More

Got me checked-in in a timely fashion and out in about an hour for an oil change. Good people skills, explained the process and future service needs. Very pleased! hour for an oil change. Good people skills, explained the process and future service needs. Very pleased! More

Very responsive to request. Very professional staff. Very experienced and knowledgeable team members. They asked questions and made sure that my questions and needs were addressed. Also follow up was great. experienced and knowledgeable team members. They asked questions and made sure that my questions and needs were addressed. Also follow up was great. More

I scheduled an oil change at 315. Was there at 305. Was told it would be 1 hour. Sat next to service desk waiting room so I could hear my name called when completed. A lady cleaning asked if I was having c told it would be 1 hour. Sat next to service desk waiting room so I could hear my name called when completed. A lady cleaning asked if I was having car worked on. Checked and said it was already done. This was at 540. So 2 hours and 40 mins waiting because of someone not contacting me. Only coming back since oil changes are free. Will always go to other GMC service dept for paid services. This was ridiculous. More

Always friendly from the receptionist to the technicians. Quality job on my Camaro and Silverado. Thanks again for a ease of mind visit to the dealership. technicians. Quality job on my Camaro and Silverado. Thanks again for a ease of mind visit to the dealership. More

Incorrect diagnosis, car didn’t start when I went to pick it up; then they took back rental as soon as I was getting car towed away, leaving me stranded it up; then they took back rental as soon as I was getting car towed away, leaving me stranded More

I had the most friendly supervisor named Keri. She was professional, kind, and extremely helpful. The service team was quick and I’ll be back very soon! professional, kind, and extremely helpful. The service team was quick and I’ll be back very soon! More

Great service and friendly staff! I have been going here for a few years now and I will continue to bring my business back her! for a few years now and I will continue to bring my business back her! More

Always work with you to ensure a pleasant and smooth service experience. They even worked me in on short notice when I needed an oil change before a long trip. service experience. They even worked me in on short notice when I needed an oil change before a long trip. More