Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Got to my appt early, clerk at desk kind of surly, waited till my appt and left when done. Kind if disappointed nothing else is done. At least at other places you get a vacuum, at the very least. Kind of sa till my appt and left when done. Kind if disappointed nothing else is done. At least at other places you get a vacuum, at the very least. Kind of sad.. More

Came for recalls and they were done quickly. There was a lot going on so there weren't a lot of interaction outside of Bob. lot going on so there weren't a lot of interaction outside of Bob. More

Great Customer Services! Will recommend friends and family to get there car service at this GMC location! Enjoy the free car wash coupon to get my car wash done for free! family to get there car service at this GMC location! Enjoy the free car wash coupon to get my car wash done for free! More

I moved to the Seattle area from Georgia in July 2021. Before my move I had a receiver installed on my 2019 Volt by a non-Chevrolet retailer; U-something or other. The installer did not re-connect one of Before my move I had a receiver installed on my 2019 Volt by a non-Chevrolet retailer; U-something or other. The installer did not re-connect one of the sensors in my rear bumper and did not re-load the data. I called Gilchrist shortly after getting in to Seattle and made an appointment for software re-load. They got me in within two weeks. They had trouble with the Techs computer communicating with the computer in my car. I was told I would need two new sensors. Ordered same. When I got back on the road, my sensors were working properly. Called Gilchrist service the next day and left a message for Chuck. Within an hour I received a call from Lori taking my information to refund my $600+ dollars for the sensors. No re-visit needed. Car was fixed and unneeded parts refunded. Gilchrist is my new service dealer in Seattle. Happy customer new to Seattle. Great welcome! Thanks Chuck and Lori and the Gilchrist team! More

Always stand behind their customers in an effort to produce the best outcome in a timely manner that work to enhance the customer experience. Thanks to the service team produce the best outcome in a timely manner that work to enhance the customer experience. Thanks to the service team More

Great dealership to work with parts and service department is stellar ! Robin and Lisa helped me out ! Highly recommended. Talk to Ricky the salesman for your purchasing needs. department is stellar ! Robin and Lisa helped me out ! Highly recommended. Talk to Ricky the salesman for your purchasing needs. More

I purchased my second car here and the service department is on time. Nice and clean waiting area. Knowledgeable employees. I will always buy vehicles from Gilchrist. is on time. Nice and clean waiting area. Knowledgeable employees. I will always buy vehicles from Gilchrist. More

KRISTI Howell seems concerned and helpful about my electronic issue that hasn’t been solved. Michael Smith didn’t care even though it was expressed to him that it was happening when I previously broug electronic issue that hasn’t been solved. Michael Smith didn’t care even though it was expressed to him that it was happening when I previously brought it in. He just set us up for an appointment. More

Horrible, broke running boards on suburban, cracked dashboard when replacing airbag on recall, and took 7 days to get vehicle back, when told that repairs would take 1-2 days. dashboard when replacing airbag on recall, and took 7 days to get vehicle back, when told that repairs would take 1-2 days. More

We were required to make 3 1 hour round trip with two cars together warranty service Unfortunately the problem is the same and no help with the front end cars together warranty service Unfortunately the problem is the same and no help with the front end More