Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Service was performed on time and in a timely manner while I waited. Everyone is friendly and professional while I waited. Everyone is friendly and professional More

Service writer was very pleasant and knowledgeable. Work done quickly. All my concerns were taken care of done quickly. All my concerns were taken care of More

First class, efficient, fair, knowledgeable staff and service.after six years they do what they say and are nice about it. Highly recommended. service.after six years they do what they say and are nice about it. Highly recommended. More

Friendly and knowledgeable staff. The only thing that could be better is length of time. could be better is length of time. More

They did a thorough job at hand and discover another problem that needed immediate attention. Thanks service department for all what you do. problem that needed immediate attention. Thanks service department for all what you do. More

Outstanding service with the personal touch. Everyone shows that they care about the customers and their vehicles. shows that they care about the customers and their vehicles. More

Professional Service was completed in a timely manner Professional Service was completed in a timely manner Staff were very friendly and knowledgeable Impressed with ability to be scheduled for serv Professional Service was completed in a timely manner Staff were very friendly and knowledgeable Impressed with ability to be scheduled for service same day of calling More

It was the day after Labor Day weekend and I had a problem with my GMC Yukon. Chuck White listened to me. He asked the Service Mgr to fit me in. When I arrived he said, “are you Gary?” I’ll be right w problem with my GMC Yukon. Chuck White listened to me. He asked the Service Mgr to fit me in. When I arrived he said, “are you Gary?” I’ll be right with you. The service department resolved the issue. It meant the world to me for Chuck to go outside the regular responses on a super busy day in the shop to look out for me. Thx to your whole team. More

I purchased my car at Gilchrist and have always taken my car there for service.Ive always experienced professional quality information and repairs.A very friendly atmosphere. car there for service.Ive always experienced professional quality information and repairs.A very friendly atmosphere. More

This was my first time getting work done here. I called ahead of time to make an appointment and find our where to go. When I arrived, I did as I was advised and pulled into the first available bay, just i ahead of time to make an appointment and find our where to go. When I arrived, I did as I was advised and pulled into the first available bay, just inside the garage. I waited 3-4 minutes but no one came out to greet me, even though technicians were walking around, and there were no signs to direct me where to go. I wandered over to a door where some men were sitting behind high desks with computers, talking on phones. I walked in and though a couple of them looked at me, no one greeted me or gave me any indication that I was in the right or wrong place. I stood there for over 5 minutes until one man got off the phone and simply said, "Yes?", with a questioning tone. I stepped forwarding and told him about my appointment and without looking at me, he pulled up my info asked a couple of questions, asked for my key and walked away. He didn't go to my car. I have no idea where he went or what he did. When he came back I had to ask how long the service would take, if there was a waiting room, where it was, and how to get there. Definitely not what I was expecting as a first time customer. The service was quick, and the ladies at the "pay station" were friendly, made eye contact, and were helpful. Paying was easy, but I was left to figure everything else out on my own. More