Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

The service manager Ryan is excellent and takes care of the customers and resolves issues very professionally. the customers and resolves issues very professionally. More

It was fast and easy!. Turns out my car needed a fuel sensor. No charge under warranty.... Chuck advised me that if he couldn't fix the car I need to take it back to used dealership or came from. sensor. No charge under warranty.... Chuck advised me that if he couldn't fix the car I need to take it back to used dealership or came from. More

Prompt courteous service personnel at the front desk and within the shop. Got a pre-purchase inspection on a vehicle and was surprised by the honesty of these professionals, was expecting a six page write u within the shop. Got a pre-purchase inspection on a vehicle and was surprised by the honesty of these professionals, was expecting a six page write up of all sorts of repairs. They documented major issues and gave timelines for when the repairs should be completed-nothing was urgent that they demanded to be done immediately. Truly impressed. More

Appreciate the courteous costumer service. They responded quickly to my request for a recall repair of my broken back window responded quickly to my request for a recall repair of my broken back window More

Terrible customer service. Way over priced. Spent 486$ for a door handle first of all. Charged me 300$ alone for labor. Was told to bring my vehicle in at 12:30. They kept my vehicle till the next day. Th for a door handle first of all. Charged me 300$ alone for labor. Was told to bring my vehicle in at 12:30. They kept my vehicle till the next day. Than was told it would be done at 1:00 pm the following day. Called at 1:00 and my service manager was “at lunch”. Said he would be back at 1:30. Called again at 1:40. Said he was still at lunch and he would be back any moment. David was the man’s name. So decided to leave it alone. David called around 3:30 saying my vehicle was done. No discount and decided upon themselves not to salvage the old door handle but rather replace the entire thing. I’m very upset with my visit here. I will never go back and I will not recommend anyone to go here. More

I plan to only get any auto work done only with you and look forward to being part of the Chevrolet family 😊👍 thank you for making me safe look forward to being part of the Chevrolet family 😊👍 thank you for making me safe More

My wife set appointment for oil and racing speeds…..I advised that the speed issue was handled by me as floor mat covered gas peddle,discussed that twice,said not needed….it was ordered ,I was billed ,co advised that the speed issue was handled by me as floor mat covered gas peddle,discussed that twice,said not needed….it was ordered ,I was billed ,complained,rectified finally as he remembered More

Their service department is primo! Quotes for any work is always within reason, the staff communicates well if any surprises are found, and they overdeliver on the finish time. No better place in the South f always within reason, the staff communicates well if any surprises are found, and they overdeliver on the finish time. No better place in the South for quality work on my GMC. More

Very friendly and professional service. Quick and great communication from drop off to pick up communication from drop off to pick up More

great service , this is the worst part of this survey, you should delete this part you should delete this part More