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Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

Tacoma, WA

4.2
1,888 Reviews

1,888 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma - Service Center

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February 21, 2025

I dont understand why there's a diagnosis fee if you don't even find the problem with that being said even WHWN THE CUSTOMER tells you exactly what it is. $ 200 too tell me * I dont know what the issue More

by ACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Everyone I encountered at the service department has been professional and very informative, while remaining professional. Thank.you Gilchrist Service Department for taking care of our baby. More

by camachopamela642022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Howell
February 20, 2025

Great place to take your vehicle, but the wait after they get do everything maintenance your car feel longer their the initial wait. More

by OCASIOLUIS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Sharpe
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Great customer service and smiling face. No hassles during check in. She also let me know that one of my tail lights were out with an option to have it serviced while I waited for my oil ch More

by qkarpunin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talitha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Chuck and the service team are the best! They take great care of my vehicle! More

by jesussaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

My vehicle had no issues before I went in for routine service. Then through "unfortunate coincidence" it had a flat tire as I left the dealership, which was not able to be repaired and I had to pay over More

by BRIAN.SORENSON
Recommend Dealer
No
Employees Worked With
Name
February 18, 2025

Poor customer service. ....figure it out.....i wish I could go someplace else...please l More

by sgha877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
February 18, 2025

Showed me around… made me feel Welcome! First time taking my wife new ride to be serviced. More

by Shep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Good service. Friendly staff and got the work done quickly. Will use them in the future for sure. More

by markfromong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
February 16, 2025

On time service. Staff explained the work done and what is needed in the future. More

by KAYT_RHIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzi Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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