Gilchrist Chevrolet Buick GMC Dealership Tacoma

I went in for a 45000 mile service, Dealership instead preformed an oil change. Rather than being concerned about fixing the mistake they were way more concerned about assigning blame to someone. I thin preformed an oil change. Rather than being concerned about fixing the mistake they were way more concerned about assigning blame to someone. I think they blamed the poor girl that made the appointment over the phone. My email reminder said 45000 mile service, so i diubt it was her fault. Insread of placing blame they should have been focused on fixing my truck. More

This dealership is poor with communicating with its customers about service updates and proper maintenance diagnostics customers about service updates and proper maintenance diagnostics More

They did not completely explain what was wrong with my transmission. They did not list the faults or engines codes my car was having since it was a Saturn Vue Hybrid. They did tell me many parts GM don't transmission. They did not list the faults or engines codes my car was having since it was a Saturn Vue Hybrid. They did tell me many parts GM don't make anymore. More

When I was finally ready to purchase it seemed like everything became chaotic and that the next guy who was buying a more expensive car was getting all the attention. When I got in my new vehicle I did everything became chaotic and that the next guy who was buying a more expensive car was getting all the attention. When I got in my new vehicle I didn't even know how to start it, it wasn't clean and there were no floor mattes and there was no one there to help me, I was already old news More

Service center could do better knowledge customer when they come in for service they will let you sit there for some time before they even speak to you they come in for service they will let you sit there for some time before they even speak to you More

Took car into Gilchrist and they had their driver take us home and when the car was fixed they called us and we called their driver and she came and got us so we could pick our car up. Great service! home and when the car was fixed they called us and we called their driver and she came and got us so we could pick our car up. Great service! More

I was very satisfied with the work. I told them I needed a new part, but they were able to get the one in it to work. It saved me a lot of money and much appreciated. I told them I needed a new part, but they were able to get the one in it to work. It saved me a lot of money and much appreciated. More

Chuck White is a fantastic service agent, knows the vehicles, provides accurate information on possible repairs, is timely in responding, and offers caring and understanding about difficulty associated vehicles, provides accurate information on possible repairs, is timely in responding, and offers caring and understanding about difficulty associated with unexpected repairs. Makes the situation bearable. More

Purchased a 2023 Corvette. Will helped us through the order process and kept us in the loop while we waited for our turn in production. Gilchrist also didn’t mark up the pric Will helped us through the order process and kept us in the loop while we waited for our turn in production. Gilchrist also didn’t mark up the price like other dealers are doing. Upon arrival, Anthony and Thomas made the sales paperwork a breeze. More

Call and explained my situation and was told to bring in truck and they got right on it. Very pleased with service. truck and they got right on it. Very pleased with service. More