Gilchrist Chevrolet Buick GMC Dealership Tacoma

On time, as expected Staff is always nice and professional. Service was delivered on time with no surprises. Of course 'Free' is always nice. professional. Service was delivered on time with no surprises. Of course 'Free' is always nice. More

Good. ...but had to wait longer then I expected Suzi,explained the wait time Good service none the less ...but had to wait longer then I expected Suzi,explained the wait time Good service none the less More

They were responsive and provided updates. When we picked up our vehicle, our bill was a little over $7,000 and we brought a check but the check clearing machine was not working due to a recen When we picked up our vehicle, our bill was a little over $7,000 and we brought a check but the check clearing machine was not working due to a recent power outage. We were able to use our credit card without paying the 3% fee. That was very appreciated especially since it was not our fault. I really do need to give a gold star to the individual or team who detailed the inside of our suburban. It was the best it ever looked. Given the fact that we had to pay $7,000 for the transmission replacement, getting it detailed helped me feel like I was in a new car. The cost of the detailing was worth the joy and peace the clean car gave me. Merry Christmas!! More

Did that above. Normally a five. My confidence in Gilchrist has slipped a bit of late due to buying a brand new truck with problems and having a scheduled diagnostic Normally a five. My confidence in Gilchrist has slipped a bit of late due to buying a brand new truck with problems and having a scheduled diagnostic visit dragon for a whole day with no communication on the timing. Gilchrist is still my preferred choice. for my annual Bill, transportation and maintenance. More

Friendly customer service Good speed of getting documents ready in order to be signed. Ease of signing and getting out of the dealership in a timely manner. ready in order to be signed. Ease of signing and getting out of the dealership in a timely manner. More

Very good. Very good service Very good service. Smooth and attentive. Very good service. Smooth, attentive, and professional. Very good service Very good service. Smooth and attentive. Very good service. Smooth, attentive, and professional. More

I missed my appointment by almost an hour but wasgiven the opportunity to get my vehicle serviced on that day the opportunity to get my vehicle serviced on that day More

Miya was great Miya was fun and very good Miya was great and very proffetional and very proffetional More

They were accommodating to get me in after someone tried to steal my Yukon. However the service writer didn’t communicate anything with me except more expenses and three extra things to fix my vehicle. My to steal my Yukon. However the service writer didn’t communicate anything with me except more expenses and three extra things to fix my vehicle. My $1000 repair cost me over $1600 and was done like a chop shop. They did the repair and didn’t tell me I wouldn’t have a shroud on my steering column leaving it exposed and the appearance of it being easy to steal. They also left springs screws zip ties all on my floor as if they didn’t even attempt to clean up their mess. I presented this to Susie my service writer. She informed me that they don’t have vacuums in their shop. There is also a couple black stains on my leather seats after the service. I’ve never taken a vehicle to a dealership for service and not had paper floor mats put in and covers for the seats while service was being performed. I’m appalled by the lack of effort by the entire service team. The only good thing was the ladies that took my payment were very friendly More

My vehicle was serviced in a timely manner. My service was complete. However, my wiper blades were not completely installed. My service was complete. However, my wiper blades were not completely installed. More