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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,478 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,478 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

September 30, 2020

New car service. Everything handled and explained at end of appointment. Will continue to use. Girls at front desk always very polite and helpful too. More

by BSasse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
September 29, 2020

I had an appointment for an oil change. Only an oil change. I arrived about ten minutes early. I waited an hour and a half for the dealer to complete the oil change. More

by DAN JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Cornett
September 23, 2020

This is not my first vehicle I have purchased from Gilchrist. This has been a great experience. Everyone has been great at the dealership. I am a happy customer. More

by BIGDAD4424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Stacy
September 21, 2020

Thanks for Service Manager Mike Smith for helping us going the extra mile to troubleshoot a warrantee problem in our Denali! The Gilchrest Service Department is A1! More

by GUPPYC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Smith
September 20, 2020

Had a problem with some dents in a door, service person looked at it and referred me to Metal Magic for further work. Metal Magic seems like a very good facility and fits what I need. The estimate is reas More

by ROBROBARMSTRONG
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
September 18, 2020

The font desk Buick staff and back end check-in staff do not welcome you with a smile and are really good at ignoring customers. More

by leeleecastill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talitha Davis
September 18, 2020

I will NEVER take my vehicle back to this dealership. HORRIBLE experience pretty much sums it up! Overcharged, charged for things I didn't request, and man is this place slow. More

by Swangerr82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck White, Devon Welsh
September 17, 2020

From start to finish the most positive experience I’ve ever had buying a vehicle. I never once felt pressured to make a decision from the salesman (Alex) or from finance (Brian). Very professional staff! More

by BLACKTAILCAMO
Recommend Dealer
Yes
Employees Worked With
Alex English (sales) Brian ? (Finance), Dennis O'Connor
September 17, 2020

Best experience in purchasing a vehicle to date. The process was very straight forward and Stephanie and Ricky listened to my every request. No pushy sales attempts. Both were very personable and patien More

by nic.inc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mathews
September 16, 2020

Had to wait too long to get an oil change...then said it was not necessary. It apparently was a busy day for them..Appointment time was for 10:15 a.m. This is the first time it has happened since buying o More

by RJTHOMP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Devon Welsh
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