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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.4
2,480 Reviews

6014 S Tacoma Way

Tacoma, WA

98409

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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma

December 09, 2020

Checked in at 8:30a with a friendly staff who got right to work on my vehicle and 30-minutes late, the staff explain the work that was done and sent me on my way. Happy camper! (-: More

by Timothy Bragg (Bossman)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Howell
December 08, 2020

Swift service and no hasslesThey looked up my warranty Swift service and no hassles They looked up my warranty information for me. The only thing is they were not doing any shuttle service. I just took a More

by Paula G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Smith
December 06, 2020

I have always been treated with respect and a great deal of patience when getting service or purchasing a car or pick up at Gilchrist. this dealership should be a model for other dealerships to follow. More

by SKIPIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Baespflug, Bob Cornett, David Shubladze, Jeff Stacy, Michael Smith, Kristy Graham
December 04, 2020

Mr. Chuck White was so considerate and kind. I greatly appreciated being seated far away from other customers, and the attention he paid to disinfecting the key fob, the steering wheel, etc. The job was More

by wendystephensfirth
Recommend Dealer
Yes
Employees Worked With
Chuck White
December 04, 2020

They provide very Courteous service and they run on-time; when I arrived they were ready for me. And, I really appreciated the Clean and COVID safe waiting areas. More

by K-C_ALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
December 03, 2020

Fantastic service & trustworthiness. Mike Smith was very helpful, friendly, courteous!! Got me in & out as quickly as possible. Would come back anytime we need service or have questions. More

by Steven Levy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
December 02, 2020

I was concerned when I waited 10 min just to get someone’s attention in the service department, but once I connected with Chuck I received outstanding service. More

by Corvette owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck White
December 02, 2020

Dave in The service department is not very friendly and his customer service skills need improvement. I've dealt with him twice and both times he was short, snappy, and overall rude. More

by LELEMARIE95
Recommend Dealer
No
Employees Worked With
Dave Christensen
December 01, 2020

I saw the vehicle, that I wanted, on line, and was able to go to the dealership and make my purchase, after a wait, of some time. Alex was very helpful, in process, and I feel as though I made a friend. More

by TEM40201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom MacDonald
November 28, 2020

Found and resolved my vehicles issues in less than 24 hours. Vehicle was ready for pickup the next day. Employees were very accommodating despite the vehicle being dropped of so close to the listed closi More

by wilsoncl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
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