Gilchrist Chevrolet Buick GMC Dealership Tacoma

Courtesy, on time, not pushy when explaining and trying to get you to come in for routine maintenance. to get you to come in for routine maintenance. More

Through in explaining what is going on with your vehicle and telling you what they need to do to fix it. Scheduling is nice with your schedule. Friendly service writers. I had gone to Gilchrest due to b and telling you what they need to do to fix it. Scheduling is nice with your schedule. Friendly service writers. I had gone to Gilchrest due to bad experience and treated poorly with parkland Chevrolet. And I recommend going to Gilchrest for all your needs More

Need better communication and have better due dates instead of guessing I wanted 4 weeks instead of guessing I wanted 4 weeks More

The service department and the staff are timely, attentive and efficient. I have found Michael in that department very helpful. attentive and efficient. I have found Michael in that department very helpful. More

It has been my observation that my Service Writer, Mike Smith, has shown the ability to process and address customers concerns regarding their vehicles. He keeps me informed of the work to be completed as Smith, has shown the ability to process and address customers concerns regarding their vehicles. He keeps me informed of the work to be completed as it progresses through the facility. Also, I appreciate the "ride home" service provided by Debbie Cudini of the dealership. She is a cheerful, CAREFUL driver who provides added benefit for a visit to Gilchrist Chevrolet/Buick/GMC. More

Horrible customer service. Hung up on me, got defensive. I called about a vehicle that was unbenknownst to me priced differently from their website and cars.com. I called in and Jeff said he would call me b I called about a vehicle that was unbenknownst to me priced differently from their website and cars.com. I called in and Jeff said he would call me back. He calls back and proceeds to tell me the vehicle isnt for sale and it needs work. I said I would buy it as/is. He then says we cant sell it to you and gets defensive when I asked why. Then goes on to say that the price will go up. All Jeff had to say was that the vehicle was priced wrong or it was a misprint. He then proceeds to hang up on me. I call back in and talk to the manager whos name was David. David gets on the phone and says “hurry up I have a customer here”. Extremely shady dealership practices being done here and a manager that doesnt seem to care one bit. Just admit your screwup and move on. Don’t give me a slippery slope of lies to try and cover your butt More

I'm so glad I trusted my Hummer-repairs to Gilchrist/Chuck/Shawn & team! Sending a "specialty vehicle" in for repairs is always one that needs careful advance-consideration... ...your team did Gilchrist/Chuck/Shawn & team! Sending a "specialty vehicle" in for repairs is always one that needs careful advance-consideration... ...your team did not disappoint!!!!! I am very happy with your accomplishments; worth the wait to get to back, done-right!!!! More

Staff was nice and professional. Service was quick and efficient. Being able to schedule online was very convenient. efficient. Being able to schedule online was very convenient. More

Wrong part was originally ordered. Once the correct part came in everything went just fine. came in everything went just fine. More

The Service department is great. I arrived on time and my oil change was completed within one hour. oil change was completed within one hour. More