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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,113 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,113 reviews
September 06, 2024
They are Clean Always on Time Staff is very Friendly And they go out of their way to Keep you informed Friendly And they go out of their way to Keep you informed More
by SHAUN.K.TAYLOR
Verified CustomerEmployees Worked With
September 06, 2024
Man they were so good. Fixed it right up and gave me an awesome rental to drive for the holiday weekend. Everything was free under warranty Fixed it right up and gave me an awesome rental to drive for the holiday weekend. Everything was free under warranty More
by Lo
Employees Worked With
September 06, 2024
The dealership was very non-professional. We had sat in that dealership for over 3 hours and also they told us that the car was gassed and cleaned out and which is not true. The car had a qua We had sat in that dealership for over 3 hours and also they told us that the car was gassed and cleaned out and which is not true. The car had a quarter tank of gas and it had a photocopy of someone else's ID. They had tester of the car. Very very unprofessional More
by kkcurenton
September 05, 2024
Outstanding service. So impressed with Izzie Martinez as our sales associate. All the little extras made all the difference. So impressed with Izzie Martinez as our sales associate. All the little extras made all the difference. More
by rtadmedic
September 05, 2024
Great experience. Jeff was great to work with and went above and beyond. He earned our trust and made my son's day! Jeff was great to work with and went above and beyond. He earned our trust and made my son's day! More
by jlynn4481
September 03, 2024
They are great people to work with. I'll definitely be back and would highly recommend them. I'll definitely be back and would highly recommend them. More
by BBIRDSELL0
Employees Worked With
September 03, 2024
The sales team worked their butts off to get in to my new truck. They were friendly, but she could use some more training on what the vehicle offers. That just takes time though. I believe that she is fairl truck. They were friendly, but she could use some more training on what the vehicle offers. That just takes time though. I believe that she is fairly new to the automotive industry and is still learning.. More
by stevedowland72
September 03, 2024
I have had nothing but issues. The person working with me left mid conversation. Was supposed to re schedule but never did. I called left a message still no response. Parts were on The person working with me left mid conversation. Was supposed to re schedule but never did. I called left a message still no response. Parts were on order it’s been 3 months since. I had to pick my car up because my time limit on my insurance ran out. They even wanted me to pay in advance for work they haven’t done. I told them this is why I didn’t want to pay. My insurance was billed but nothing has been fixed. More
by Mcavin333
September 02, 2024
The process lasted for two days. Brian was very patient, very knowledgeable, and very very professional! I would do business there again! Brian was very patient, very knowledgeable, and very very professional! I would do business there again! More
by vence.moore
Employees Worked With
September 02, 2024
Great customer service. Would definitely recommend all my friends. Felt good purchasing don’t feel sold Would definitely recommend all my friends. Felt good purchasing don’t feel sold More
by SACDAMAC
