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Gibson Truck World

Sanford, FL

4.8
487 Reviews

3455 S Orlando Dr

Sanford, FL

32773

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Showing 487 reviews

April 04, 2022

Beware! !! I bought a truck from them last YEAR and put 6k miles on it. Returned to the dealership to sell or trade the truck and was told that the truck was More

by Kbrand07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kallergis
Apr 04, 2022 -

Gibson Truck World responded

Kevin, We do understand your frustrations and would like to extend our apologies. However, we can’t and we don’t control the market value for trucks. Please understand that we offered you the amount that is suitable for your truck. As it is a 2016 F150 with a 2.7L engine. The Kelly Blue Book Trade In on that vehicle is $32,568. The Black Book Wholesale is $30,850 and the MMR is $28,900. Gibson Truck World was transparent in this pricing and offer you 34-35k which is way more than some dealers even have that truck selling for. So we can’t give you 42k for a truck that we will not be able to get 42k for due to the market and it being a 2.7L. When you purchase this vehicle the price of trucks was higher and more limited. As the trucking market continues to “get better” the demand goes with it. More than 65% of our business is repeat customers and referrals. We love our returning customers. However we are certain we did give you the best estimate possible. As always please feel free to reach us at 407-321-0660 or email at Karoline@kinggtw.com. Thank you

Apr 05, 2022 -

Kbrand07 responded

Karoline, My issue with Gibson is NOT my trade offer. My issue is that Gibson took advantage of my wife and son June of last year when they sold them the same 2.7-liter Ford 150 that your telling me now doesn't carry great value, but apparently it did then? Unfortunately, I wasn't present to over look this deal until it was done, but we both know this truck wasn't worth 45k last year. And now my son is tanked 10k in a truck thanks to Gibson's honesty with their customers. I know for a FACT that the sales department NEVER provided my wife and son a Kelley Blue Book for this truck during the sale. We both know if this was done, that truck would have never sold. I except the fact you may take advantage of adults, but my son is 20yrs old, 19yrs old at the time and is now in a horrible financial position thanks to Gibson. I hope that your team can hang their heads high KNOWING they purposely put young adults, that trusted Gibson in such a terrible position.

April 03, 2022

I inquired about a 2022 F450 that was advertised at Gibson Truck World and was contacted right away by Vince. To my surprise the truck was still available and he said that a small deposit will hold the More

by wburnard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Hoskins
April 02, 2022

Gibson Truck World is Awesome and the people there are so nice and friendly!!!! I found my truck on their website and made the call to Leo and he had the deal put together in short order. Between Leo and Mi More

by Jerry Dare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Hooks, Michael McCurdie
March 07, 2022

Sales and service were first rate said what was going to happen and did just that. More

by papalt63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Robert Rivera
March 04, 2022

This is our 3rd vehicle purchase from Gibson Truck World. Leo is an excellent salesman. Would definitely recommend them. More

by ellabranch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Hooks
February 20, 2022

Could not be happier with the truck I found at Gibson. The price was fair the buying experience was quick and painless. I looked at several other places that tacked on lots of money over the sticker price More

by Grayham1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kallergis, Vince Hoskins
February 02, 2022

One of the best vehicle purchasing experiences ever! Vince gave us a tour of the dealership to include the maintenance and car care policy from when they first receive a vehicle to the customer deliver More

by DYWJCB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Hoskins
January 19, 2022

Awesome experience at Gibson Truck World! No haggling over prices, the sticker price is the price. Robert the salesman took the time to let me drive multiple trucks and took the time to find what I wante More

by johnwes34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rivera
January 03, 2022

My name is Joe from Seminole County, FL. With the help of Vince and his extensive knowledge of trucks I found my dream truck. I purchased a 2021 Ford F250. I chose Gibson because they have a vast variety of More

by Joe Mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Hoskins
December 27, 2021

Visited Gibson on two occasions looking for a truck. After looking on line, I made the drive over to look one truck ended up purchasing another. Christian took time to answer questions on both trucks, More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Olivias
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