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Gibson Truck World
Sanford, FL
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Showing 490 reviews
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Truck buyers James Ryan showed us exceptional service. He was very pleasant and informative with his knowledge. I would definitely recommend him! He went out of hi James Ryan showed us exceptional service. He was very pleasant and informative with his knowledge. I would definitely recommend him! He went out of his way to make sure we were satisfied in every way! More
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Blew away the local competition We had been searching for the right truck for our family for weeks. We visited numerous dealers in the area, including a local dealership we had purch We had been searching for the right truck for our family for weeks. We visited numerous dealers in the area, including a local dealership we had purchased a car from just last year. When we visited that particular dealership, we expected the same great service we had experienced not too long ago. Unfortunately, they had recently went through management changes that affected everything. We were given the runaround; waiting around for hours while the pricing negotiations were going back and forth. The trade allowance offer was horrible, the pricing was outrageous, we were treated with condescending remarks. When the sales manager would come back with a "best" price, we were pressured to accept. Needless to say, we were very upset when we walked out. We went to several other local dealers to look at trucks we had researched through each dealer's inventory website. Although the salesmen were nice and wanted our business, we just couldn't find the right one. Either they had already sold the truck we wanted to see, the prices on the ones we were interested in were too high, some would try to push us above our price range, or they offered a very low trade allowance. We saw a truck we were interested in at Gibson Truck World. We went there on a Saturday night about 30 minutes before closing to look around. Troy came out to greet us and walked all around the lot with us. He was very personable and we felt very comfortable with him. He listened to our past experiences. Troy told us about Gibson Truck World and their approach to selling vehicles. He listened to what we were looking for and proceeded to show is trucks on the lot that were in our price range. When we looked at the truck we later purchased, he let us take it for a test drive. Troy never rushed us, even though it was past closing time! We talked about the truck we were interested in, pricing, trade, and warranty information. When we told Troy we wanted to think about it overnight, he understood. He pulled the truck around to hold it and told us to come back by on Sunday. We went back the next day and decided to purchase. The entire team was absolutely fantastic. Everyone was transparent with all information. Not only were we given the vehicle's service history, we were given pricing breakdowns for the new truck and our trade. We were treated fairly and it was nice to be a partner in business rather than just a buyer. While we were finishing the paperwork, Troy went and cleaned the new truck. He transferred the tag from our old vehicle. The entire process took less than 3 hours. Gibson Truck World was amazing. They treated us wonderfully, including our son who was excited about the new truck. We appreciate the smooth process, the honesty & transparency, and how Troy went above and beyond to make us feel comfortable. We were never pressured. If you're in the market for a truck, don't waste your time at the other big name dealerships. We will always go to Gibson Truck World first! More
saved thousands with no pressure sales I drove almost eight hours to Gibson Truck World for the exact truck that I wanted. I saved over five thousand compared to trucks similar to the one I I drove almost eight hours to Gibson Truck World for the exact truck that I wanted. I saved over five thousand compared to trucks similar to the one I bought. They also gave me over two thousand more for my trade. Lance Spears was very helpful and never pressured me to buy right away. When I'm ready to trade again I will definitely be making the trip again to see Lance. More
Excellent customer service! Found the truck on Auto trader. Troy was super helpful and responsive. We texted several times about a couple trucks. I eventually settled on the one Found the truck on Auto trader. Troy was super helpful and responsive. We texted several times about a couple trucks. I eventually settled on the one that I initially came to see. I hope the truck turns out to be as good as the buying experience. Thanks again! More
The Real Deal!! If you are looking for GREAT TRUCKS and people who care, then look no further!! I did most of my contact over the phone and through email since I li If you are looking for GREAT TRUCKS and people who care, then look no further!! I did most of my contact over the phone and through email since I live over 2hrs away, so they made sure I was approved and at the price I could afford so when I arrived the paperwork was already done. Chris took me a tour of the facility and showed me the time and effort they put into their trucks to put out a great product!! More
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Great experience with James Ryan Had a great experience with James Ryan, travelled all the way from Port Charlotte FL to look at the great trucks they have to offer, fell in love with Had a great experience with James Ryan, travelled all the way from Port Charlotte FL to look at the great trucks they have to offer, fell in love with the 2017 Dodge Ram 2500 and he worked very hard to get me out the door with it at my price, needless to say I am not the proud owner of a 2017 Dodge Ram 2500. More
bdemaagd We are from out of state and e needed a larger truck to pull our RV. Lance and the sales crew worked hard to give us a good price on more truck than I We are from out of state and e needed a larger truck to pull our RV. Lance and the sales crew worked hard to give us a good price on more truck than I thought we could get and more that we could get for our trade in too! More
Great buying experience. Couldn't have been treated better. Prices are what they are, which is nice. Story: Nations trucks across the street said that Gibson couldn't get me the deal I wanted and that they were Prices are what they are, which is nice. Story: Nations trucks across the street said that Gibson couldn't get me the deal I wanted and that they were full of it. I left and went back to Gibson and I was driving away in the truck I wanted for the terms I desired. Very happy with what I have. I will go back when I am ready for an upgrade. More
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Very Good Experience My sales agent, Tim Lide was very helpful and friendly. The truck I purchased was like new. I would recommend Gibson Truck World to anyone looking for My sales agent, Tim Lide was very helpful and friendly. The truck I purchased was like new. I would recommend Gibson Truck World to anyone looking for a pre-owned truck. Best selection I’ve ever seen. More
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Impressed We stopped in at Gibson just as a "window shopping" instinct as we were passing by. Luck would have it that James Ryan was the first salesperson to gr We stopped in at Gibson just as a "window shopping" instinct as we were passing by. Luck would have it that James Ryan was the first salesperson to greet us. He showed us around the lot to various trucks that he thought would fit our lifestyle and personalities. That's right, in that short period of time he already had a good since of what we would like. He hit the nail on the head, after alot of hard work and dedication on his part, going above and beyond a "typical salesman" one week later we had a 2014 Ford F-150 4x4 that never in a million years did we think would be possible, but thanks to James and Blaine we are proud owners of a Gibson truck. Thank you to all involved, we could not be happier. More