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Giant Recreation World RV of Palm Bay

Palm Bay, FL

3.9
173 Reviews

1355 Culver Drive NE

Palm Bay, FL

32907

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173 Reviews of Giant Recreation World RV of Palm Bay

March 10, 2023

Javitz Roebuck from Giant Recreation World was an excellent personnel to work with, the experience to purchase an RV was great. More

by William
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javitz Roebuck
March 05, 2023

Joel was an excellent salesperson. He was responsive and prompt. He answered all my questions and worked to get me the best price on a used RV. The purchase went smooth from start ( More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Elizabeth
February 28, 2023

We stopped in at Giant Recreation World on a whim. Juan Chavez showed us numerous RV choices including the one we fell in love with. We will always recommend him to our friends and we will always seek More

by Robertkelso
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
February 24, 2023

Once again Will Campbell of Giant Recreation World in Palm Bay and Joe went above and beyond to help me resolve an issue. One phone call and they had it solved by the next day! More

by avemco65
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Campbell, Joe McNamara, Kim Smith
February 24, 2023

We had an outstanding appointment with Will Campbell when purchasing our East to West Alta 2350KRK. Originally went to Giant Recreation World intent on looking to purchase two different models. Will showed t More

by tmak708new
Recommend Dealer
Yes
Employees Worked With
Will Campbell- Sales
January 23, 2023

We had a wonderful experience. We found the perfect RV within our budget. No hassle. Very helpful and friendly staff. Our sales person Emily was amazing. She was very personable, n More

by dpotter4991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Longyear, Mike Kosak
January 16, 2023

I would like to give William Campbell a five star rating. From the first call, Will was on top of everything I had asked. The whole experience at Giant Recreation has been great. More

by bbrockhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Campbell
December 28, 2022

They have had our brand new 2022 camper since October 25 fixing warranty issues, just found out they still do not have the warranty parts to fix it. So going on 3 months, we have to call for every update. O More

by Repb1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department , Waldo Cardona
Dec 28, 2022 -

Giant Recreation World RV of Palm Bay responded

I am sorry that you are having difficulties in getting your coach repaired and back on the road. I promise to look into your situation myself and get back to you with any new information however this post doesn't identify you. Please email me with your contact information so I can investigate. larry@grwrv.com. I work at all our locations and my schedule is not consistent so email is the easiest way to communicate. At Giant Recreation World we really try to supply awesome customer service. This platform didn't even supply me with the location you purchased from. I will admit that certain parts are taking way too long to receive but things are loosening up. The supply chain issues that the pandemic caused are still being felt. Many suppliers went belly up during the long shut down's nationally so replacement parts are an issue. We really try to triage unit's quickly to get them usable until parts are received. If they have done that please take advantage of it as we do not have any control over parts, only our efforts to order them. I look forward to hearing back from you. CEO Larry

November 17, 2022

I truly had the worst experience with this dealer. I was pre-approved for a loan from them. We live in Virginia and dealing with the palm Bay dealership. Told javits that I do not want to drive to Flo More

by jholderman1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elizabeth
Nov 22, 2022 -

Giant Recreation World RV of Palm Bay responded

I truly apologize that we were unable to deliver the RV to you and please know that it is our goal to provide top notch customer service and awesome customer experiences. Unfortunately your situation was found to be what is called a straw purchase and is bank fraud if we knowingly deliver a unit under this condition. What that means is that the loan was not going in the name of the person who is going to use the unit. This wasn't discovered until we asked you to call the bank back for an interview which is common practice. Also, your income was derived from your liquidity through our interview, to which you signed the credit application. We however would welcome the opportunity to serve you in the future should anything change. Again, Giant Recreation World of Winter Garden and all our locations for that matter are absolutely above board with all our business dealings. Sorry, CEO Larry

October 17, 2022

Wendy was our sales person and Elizabeth was the finance person. Both were great, super nice and did everything they could for a pleasant experience. More

by rcbuerkley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Crowe
2
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