Ghent Chevrolet

Service Dept Made an appt a week in advance for oil change/tire rotation...was on time for appt. 3 men at service desk just looked at each other, one finally aske Made an appt a week in advance for oil change/tire rotation...was on time for appt. 3 men at service desk just looked at each other, one finally asked the other if he wanted to take me...to which he replied, "take her information, I've got this to handle." Xavier asked me my name and phone # and said some would come into waiting area to sign paperwork. About 40 minutes later, another service man came in to tell me my car was done...I asked if they did a courtesy wash, he sighed and said "I guess we could do that" and left paperwork at cashier desk. When I saw the charges, I asked if they rotated the tires. She said no and went back out to service area, where they completed the tire rotation. I told them when I dropped the car, I had a coupon for both, but the charges did not reflect, so the paperwork had to be done again! All the while, a Manager asked how my day was going. When I said I'd had better service, he replied "oh, I'll walk you out". Xavier was on the phone , pointed to my car and continued his phone conversation . I asked if the key fob was in the car, so the Manager said "well let's look, and proceeds to search my car...looking for the fob. I went back to the desk, where Xavier, still on the phone, handed me the fob. Sorry, but rude behavior and nonchalant professionalism, will not bring my business into this dealership. However, I continue to receive their advertisements, and solicitation for my business...really? More

Xavier is a great driver We had to bring our Suburban in for work back in February, then again today. Xavier drove my kids and me to pick up one daughter from preschool, then We had to bring our Suburban in for work back in February, then again today. Xavier drove my kids and me to pick up one daughter from preschool, then back home. He is a safe, courteous driver, and wasn't bugged or stressed out by my noisy kids. And of course, he helped me get out all the carseats. More

Awesome service and quick! My suburbans engine light was on and my a/c wasn't working. I called and they were able to work on it the next day and had it done by 1pm. There was My suburbans engine light was on and my a/c wasn't working. I called and they were able to work on it the next day and had it done by 1pm. There wasn't any confusion or back and forth with prices. Thank you!!! More

5 star service. I went in for my regularly scheduled Oil change and tire rotation. While checking my air cleaner they found that my rear washer fluid hose was pinched I went in for my regularly scheduled Oil change and tire rotation. While checking my air cleaner they found that my rear washer fluid hose was pinched in between a bolt and washer. That was keeping my rear washer from working. They saved me a few bucks on getting it looked at somewhere else. More

Just purchased a new Cruz Frankie Cisneros and Rico Palomino were awesome to work with. They many the process of buying a new car fast and easy. I will definitely go back to Frankie Cisneros and Rico Palomino were awesome to work with. They many the process of buying a new car fast and easy. I will definitely go back to look at a new truck. More

Negative experience with service First time in for service at this dealership was not positive. 99 Corvette had a problem with the steering lock. The folks on the Corvette forums ha First time in for service at this dealership was not positive. 99 Corvette had a problem with the steering lock. The folks on the Corvette forums have found a $50 part which permanently fixes the problem (apparently common in this model). I mentioned this to the service guy when he called me with an estimate for a new lock ($700), and also requested that they fix the passenger door lock which was not working. When I picked up the car, they had installed the expensive new lock and the bill was $880. There was no mention of checking out the cheaper fix. Also, the door lock was not fixed, and for this kind of bill I would have expected a wash and vacuum. Even my local Hyundai dealer does this! In short, the car is fixed and runs fine, but I feel that nobody was listening. As a positive, the people at Ghent are friendly. More

Service Department Recommendation ! Dee in the Service Department is first class, knowledgeable, and more than helpful. You can't go wrong at Ghent Chevrolet/Cadillac in Greeley. Matt Dee in the Service Department is first class, knowledgeable, and more than helpful. You can't go wrong at Ghent Chevrolet/Cadillac in Greeley. Matt Fox, the Corvette expert, helped me with some work on my 2006 Z06. Well done Dee and Matt ! Tim Greenshields Greeley, Colorado More