Ghent Chevrolet

Worst Dealership EVER!!!! If I could I would give them zero stars!!!! I bought a car 6 months ago and on the first time I took the car on the road the transmission FAILED. Whe If I could I would give them zero stars!!!! I bought a car 6 months ago and on the first time I took the car on the road the transmission FAILED. When I bought the car the service engine light was on and they assured me it was nothing, (they said it was probably a loose gas cap) and sold me the car. I called to have them replace the parts and they will do literally nothing...they took our money, every last penny they could get from us for that used car $6,000 and we got we got 5,000 miles for it....that was it. Do NOT buy a car from these people! All of your money goes to smoke and mirrors and fake friendliness. They gave all the right assurances at the time, advised us not to get the extended warranty because of the miles on the car so with good faith in them we spent everything....now we have nothing. More

I had a Great Day at Ghent Chevrolet I stopped in to speak to Rico, to get some info on a Silverado. Rico understood what I wanted to achieve and made it extremely easy to finalize the de I stopped in to speak to Rico, to get some info on a Silverado. Rico understood what I wanted to achieve and made it extremely easy to finalize the deal on my new Silverado. More

Room for improvement. Sales and finance staff were wonderful! Auto quality questionable. Car purchased smells like a dead animal. Check engine light came on right after I d Sales and finance staff were wonderful! Auto quality questionable. Car purchased smells like a dead animal. Check engine light came on right after I drove off the lot... I have service scheduled for tomorrow. Hopefully they will repair vehicle quickly. More

Perfect for us! I would recommend our sales rep, Rob Campbell, to anyone like me. Personally I need to do business without the hype and pressure. Rob understands purc I would recommend our sales rep, Rob Campbell, to anyone like me. Personally I need to do business without the hype and pressure. Rob understands purchase is a big decision and you feel like he is your advocate. Ultimately, my suggestion is to just ask for him. In finance, Ted managed us a slightly better deal and patiently answered a myriad of questions from my curious 17 year old son. In short, cheers gentlemen, well done! More

Great service Took my Cadillac CTS in because the splash guard had come loose. Didn't even have an appointment and it was a late Saturday afternoon. Ron and Chris Took my Cadillac CTS in because the splash guard had come loose. Didn't even have an appointment and it was a late Saturday afternoon. Ron and Chris got it fixed right away. I am extremely satisfied and amazed by the great service. More

Amazing customer service!! Rob and Bob were great to work with! Got us to the payment we needed and helped us buy our dream car! Thank you for the excellent service! Rob and Bob were great to work with! Got us to the payment we needed and helped us buy our dream car! Thank you for the excellent service! More

Above and Beyond Had our Cadillac SRX in for its 75,000 miles service. Kellan Raffaeli went above and beyond to meet our every need. Great customer service. He has Had our Cadillac SRX in for its 75,000 miles service. Kellan Raffaeli went above and beyond to meet our every need. Great customer service. He has a bright future. Matt Fox always does great work on our vehicle and we appreciate it. More

Awsmoness Rob was very nice and helpfull and knowledgeable help us get the car we wanted not just the easiest sell I would go back and will get all future cars Rob was very nice and helpfull and knowledgeable help us get the car we wanted not just the easiest sell I would go back and will get all future cars from ghent More

Terrible Terrible Place So beside my initial buying process which was nothing short of a pressure filled shady deal in which the salesman told me a price and when we went to So beside my initial buying process which was nothing short of a pressure filled shady deal in which the salesman told me a price and when we went to finance was thousands more than advertised. I told him this is not what we talked about, so he left and came back with a price closer to what the payments should have actually been. Now, i scheduled an oil change, they had no record of me making an appointment. So after waiting almost an hour I look into the maintenance area and see my truck sitting there. another 20 minutes goes by and i still see it sitting there so i ask someone if it is done. he says yes but they lost my paperwork. So i finally go to leave and they had washed my truck which may have been nice had they not put scratches down the side. Also be prepared to answer annoying calls about buying a new vehicle after you already bought one, get your email and mailbox full of ads, but hey if that's what your into Ghent is for you. More

Don't find service like this much anymore!!!! My car was out of commision. We called another place prior to calling Ghent however, yhe gentleman on the phone at that place was not overly nice so w My car was out of commision. We called another place prior to calling Ghent however, yhe gentleman on the phone at that place was not overly nice so we called Ghent. The gal that answered the service phone call was so helpful from beginning to end. We got the car to them and got a rental car from them also. I got to pick what I wanted from their cars too! We got the car to them after they closed, they opened at 8:00. By 11:00am they had called and mycar was done! They also took care of the rental car! Tonya is AMAZING! She puts her customers first. We will be coming to her for all of our needs with vehicles. More