Ghent Chevrolet

Noe Romo is why I bought from Ghent. He is a phenomenal salesperson! He is personable, detailed, knowledgeable, kind and never once made me feel pressured. I would recommend friends and He is a phenomenal salesperson! He is personable, detailed, knowledgeable, kind and never once made me feel pressured. I would recommend friends and family to him alone! Ghent is lucky to have him on their team! More

They all did great. Provided solid customer service and answered all questions. Also made sure I had what I needed. Great job NOE as well Provided solid customer service and answered all questions. Also made sure I had what I needed. Great job NOE as well More

Everyone was very kind and easy to talk to, the deal was easy to understand and go through. I would definitely recommend to anyone whose looking for a car. easy to understand and go through. I would definitely recommend to anyone whose looking for a car. More

Nice dealership. Gave a good price on my trade-in. Cut me a yield to get into the vehicle I wanted. Gave a good price on my trade-in. Cut me a yield to get into the vehicle I wanted. More

Very easy to work with, Christian was great and worked with my schedule and budget with my schedule and budget More

Had new truck in stock! Fernando answered all my questions quickly and was great to deal with! Was a great experience working with Ghent! Will use in the future again! Fernando answered all my questions quickly and was great to deal with! Was a great experience working with Ghent! Will use in the future again! More

My salesman was Dario and he was wonderful to work with. Very understanding and willing to answer any of my questions. Very understanding and willing to answer any of my questions. More

Thank you all so much for the great help! We had a great experience and are enjoying our new car! We had a great experience and are enjoying our new car! More

If you’re looking for a dealership that prioritizes deception over integrity, Ghent Cadillac might be what you’re after. My experience was nothing short of a nightmare, showcasing their lack of profess deception over integrity, Ghent Cadillac might be what you’re after. My experience was nothing short of a nightmare, showcasing their lack of professionalism and disregard for customer satisfaction. The car I purchased looked drastically different from the meticulously reviewed photos online—mis-matched paint that their so-called “detailed inspection” completely missed. According to their paperwork, the vehicle was detailed for over two hours, yet no one noticed (or admitted to noticing) the glaring issues. The sales representative, Rico, claimed he didn’t see it, but I find that hard to believe. After I noticed the problem in daylight, I immediately reached out, only to be dismissed. To make matters worse, their inspection report was riddled with inaccuracies. They claimed the brakes were in good condition; I had to replace them and machine the rotors less than a week after purchase. Headlights listed as functional? They weren’t. Clearly, their reports are unreliable, and they make no effort to stand by them. Rico Palomino was unprofessional and dishonest throughout the process, even hanging up on me when confronted. His behavior seems to reflect the culture of the dealership, led by the equally untrustworthy Jessica Z. Do yourself a favor and avoid Ghent Cadillac altogether. There are plenty of reputable dealerships in Denver that value honesty and customer service—this is not one of them. Consider yourself warned. Took the car back to get the few spots removed and they cracked my windshield. They're playing dumb, an easy task for them. More

Michael was great to work with. .. not at all too pushy or aggressive, like sales associates I encountered at other dealerships. Marina was awesome, too, on the test drive... so fri .. not at all too pushy or aggressive, like sales associates I encountered at other dealerships. Marina was awesome, too, on the test drive... so friendly & helpful, answered lots of questions & had great insights/ideas. Scott was very friendly, too. I just felt a little rushed, makes me too nervous signing documents without looking at them a bit first. ( Of course he knows those documents very well & does that all the time.. whereas it's a bit overwhelming for the customer, who should have the opportunity to read through things at their own pace. ) And I did not like signing documents that were blank & could be filled in later. The lender listed on the document that I signed was not the actual lender for my purchase - which caused some hassle, when I later dealt with my insurance provider. It also surprised & concerned me - that the document I signed didn't have the correct lender's name/address on it. More