Ghent Chevrolet

I came in for tail light issue took a while to get fixed. But it works now. But it works now. More

They worked well with what we wanted in a car. We would do it again We would do it again More

They did a good job fixing the problem on my truck. It took awhile because of supply chain issue’s but the minute they received the parts it was put back together immediately. It took awhile because of supply chain issue’s but the minute they received the parts it was put back together immediately. More

Very easy transaction. Flew in from CO, Scott picked us up at the airport. Deal was complete and we were on the road within an hour of landing. Flew in from CO, Scott picked us up at the airport. Deal was complete and we were on the road within an hour of landing. More

Scheduling was easy, Scott was very polite and professional. Service took the amount of time we were quoted. Unfortunately, on our drive home a warning displayed that the oil in the engine was low professional. Service took the amount of time we were quoted. Unfortunately, on our drive home a warning displayed that the oil in the engine was low and we needed to add oil. We had just had the oil changed at Ghent. We attempted to contact the dealership so we could figure out what kind of oil we needed to add to the engine and we did not get a response. We were finally able to talk to someone in service after 5 days, they told us they didn’t know what kind of oil they used, just look on our oil cap and use that oil. There was no worry on the dealerships end as to why there wasn’t enough oil in the vehicle. We ended up purchasing and adding 5 quarts of oil to the engine. It takes 10 quarts when the oil is changed, so we left the dealership with half of the oil needed in the engine. We called back to let the service dept know that we had to add 5 quarts, again there was no concern from them, no apology, no offer to discount a future oil change, just “Thanks for letting us know.” I understand good help is hard to find, most businesses are struggling to find and keep employees, but there could have been so much more done on the dealerships end to right to poor service. We did not get mad, we did not yell or throw a fit, so maybe the dealership didn’t take us seriously. We felt we could have been valued more than we were. The have lost our business. More

Awesome folks at Ghent motors. They really made me feel good about my first purchase They really made me feel good about my first purchase More

Friendly Service staff and detailed oral and written explanation of all services. Nice waiting area. explanation of all services. Nice waiting area. More

Michael was amazing from the start. He wasnt pushy at all. Super patient, kind, funny, and easy to work with. Highly recommend! He wasnt pushy at all. Super patient, kind, funny, and easy to work with. Highly recommend! More

Horrible Service. I was lied to several times. Left outside in the heat to wait like a bad dog. Lack of trained employees across the board including managers, service I was lied to several times. Left outside in the heat to wait like a bad dog. Lack of trained employees across the board including managers, service and sales. Fast talking individuals who promise things and don't deliver. Buying a car shouldn't take several trips and weeks with several trips to the service department. I will not name names just know these guys do not care about you they just want your money. I promise you not one thing went right at this dealership. GM and managers did nothing to fix the problems they were more concerned with a bad review. More

I blame my self for what didn't like. I should have done paper work so late in evening I feel I paid to much for this car and if I could do it over I wouldn't buy it but what's done is do I should have done paper work so late in evening I feel I paid to much for this car and if I could do it over I wouldn't buy it but what's done is done More