Ghent Chevrolet

Thank you all so much for the great help! We had a great experience and are enjoying our new car! We had a great experience and are enjoying our new car! More

If you’re looking for a dealership that prioritizes deception over integrity, Ghent Cadillac might be what you’re after. My experience was nothing short of a nightmare, showcasing their lack of profess deception over integrity, Ghent Cadillac might be what you’re after. My experience was nothing short of a nightmare, showcasing their lack of professionalism and disregard for customer satisfaction. The car I purchased looked drastically different from the meticulously reviewed photos online—mis-matched paint that their so-called “detailed inspection” completely missed. According to their paperwork, the vehicle was detailed for over two hours, yet no one noticed (or admitted to noticing) the glaring issues. The sales representative, Rico, claimed he didn’t see it, but I find that hard to believe. After I noticed the problem in daylight, I immediately reached out, only to be dismissed. To make matters worse, their inspection report was riddled with inaccuracies. They claimed the brakes were in good condition; I had to replace them and machine the rotors less than a week after purchase. Headlights listed as functional? They weren’t. Clearly, their reports are unreliable, and they make no effort to stand by them. Rico Palomino was unprofessional and dishonest throughout the process, even hanging up on me when confronted. His behavior seems to reflect the culture of the dealership, led by the equally untrustworthy Jessica Z. Do yourself a favor and avoid Ghent Cadillac altogether. There are plenty of reputable dealerships in Denver that value honesty and customer service—this is not one of them. Consider yourself warned. More

Michael was great to work with. .. not at all too pushy or aggressive, like sales associates I encountered at other dealerships. Marina was awesome, too, on the test drive... so fri .. not at all too pushy or aggressive, like sales associates I encountered at other dealerships. Marina was awesome, too, on the test drive... so friendly & helpful, answered lots of questions & had great insights/ideas. Scott was very friendly, too. I just felt a little rushed, makes me too nervous signing documents without looking at them a bit first. ( Of course he knows those documents very well & does that all the time.. whereas it's a bit overwhelming for the customer, who should have the opportunity to read through things at their own pace. ) And I did not like signing documents that were blank & could be filled in later. The lender listed on the document that I signed was not the actual lender for my purchase - which caused some hassle, when I later dealt with my insurance provider. It also surprised & concerned me - that the document I signed didn't have the correct lender's name/address on it. More

Great people to work with. Easy transaction! Second vehicle I have e purchased from Ghent Chevrolet. Would definitely do business with them again. Easy transaction! Second vehicle I have e purchased from Ghent Chevrolet. Would definitely do business with them again. More

The staff was very knowledgeable and helpful. This was a very good experience in buying my first new car. This was a very good experience in buying my first new car. More

Purchase was pretty fast and friendly, Christian was knowledgeable about my vehicle, and worked hard to get what I wanted knowledgeable about my vehicle, and worked hard to get what I wanted More

Luis is a true honest professional. I will definitely be back for future purchases. Marina was also super helpful throughout the process. I will definitely be back for future purchases. Marina was also super helpful throughout the process. More

The Cadillac Heisman should be given to Luis as he is very knowledgeable and ambitiously wishes to provide excellent service. very knowledgeable and ambitiously wishes to provide excellent service. More

Our experience was great. They helped us find what we needed and got it taken care of for us. They helped us find what we needed and got it taken care of for us. More

Salesman is new and just kept working with me and finally found what worked for my needs and money found what worked for my needs and money More