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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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January 27, 2024

It was painless! Jorge was great! Waiting for work to be finished was comfortable! Price was right! More

by waynefennema
Recommend Dealer
Yes
Employees Worked With
Jorge
Jan 29, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Wayne. Jorge and I really appreciate your support. Ryan Fischer General Manager

January 26, 2024

Awesome service and my service adviser was Shawn,he was very polite and professional and took care of all my needs and co concerns. More

by A.POMALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad that Shawn took such good care of you! Ryan Fischer General Manager

January 25, 2024

Everyone is so nice and professional and they do t make you feel pressured and Terry was amazing went above and beyond helping me More

by tracilovesbo07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Gorrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Dingus
Jan 26, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Jack and Terry were so helpful. Ryan Fischer General Manager

January 20, 2024

Was told I needed $800 work on my 2020 Rav 4 with only 25K miles. Invoice states "customer requests" when I did not request it, I told this was needed. She was pleasant but feel I was lead to believe that More

by TONY.NACARATO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Gettel Toyota of Lakewood responded

I am sorry you felt this way about your service. I know you only had 25k on your vehicle, but I believe that it is a 2020 and the work was needed due to time not miles. I am assuming the discounts were online coupons that customers generally bring with them. If you would like to discuss this please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

January 20, 2024

Everyone I come in contact with at Gettel is nice and friendly. Jacob is great to work with! More

by JILLDAVE1024
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Jacob. Ryan Fischer General Manager

January 19, 2024

I recently took my vehicle in for repair and my service advisor was Ana Beltran. Ana could not have any more helpful than she was. Ana was also a pleasure to deal with. and was very knowledgeable. I can't More

by bmw3016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon, Mike Brown, and Jerry Schwartz, Jim Cuccarese
Jan 19, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review .I am so glad Ana was so helpful and that you enjoyed working with her.. Ryan Fischer General Manager

January 18, 2024

As expected, I had the best overall experience at Gettel Lakewood Ranch. The staff were extremely helpful. More

by Lmtarellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob and I appreciate your support. Ryan Fischer General Manager

January 17, 2024

I will recommend it replay Toyota to all my family And friend If they need a car or service a car. More

by augustavealtery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Yve Cosgrove
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Meyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Gorrill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Beltran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department, Patrick Fiore, Ben Guess
Jan 19, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

January 17, 2024

Sean was courteous and attentive to keeping the interior of my car clean. He explained what was going to be done how long it was going to take, and how much it would cost. More

by dinsed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad to hear Shawn was so thorough. Ryan Fischer General Manager

January 17, 2024

Service was friendly, informed and helpful as always. I continue to learn about my car and appreciate the good work done. More

by jtnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Yve and I really appreciate your support. Ryan Fischer General Manager

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