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Gettel Toyota of Lakewood - Service Center
Bradenton, FL
1,618 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,618 Reviews of Gettel Toyota of Lakewood - Service Center
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April 03, 2024
Did a nice quick maintenance check on my car. Everyone was very nice and helpful. Everyone was very nice and helpful. More
by Morawsp
Verified CustomerEmployees Worked With
April 02, 2024
Prompt, easy to understand and questions answered clearly. My wait was reasonable and comfortable. My service has always been a pleasure. clearly. My wait was reasonable and comfortable. My service has always been a pleasure. More
by jmengelberg
March 30, 2024
Went to the dealership for three reasons, one of which was to have a flaw in my tint replaced. After being without my vehicle for the entire day I returned to pick it up. By this time, the person wh which was to have a flaw in my tint replaced. After being without my vehicle for the entire day I returned to pick it up. By this time, the person who was assisting me had left for the day. I got in my car and immediately noticed that the tint was FULL of bubbles. I am extremely disappointed! I believe that they will correct it by replacing it again, but the inconvenience is not acceptable. The representative should have checked the work before they called me to pick up my vehicle. A second reason that I went for service required me to pay, as the other issues are under warranty. There was NO disclosure that using a credit card would in-cure a “service fee”. I don’t know what percentage they charged, but it is nearly $50 more dollars. Had they said something I could have paid in a different manner. I did not realize it until I was home. More
by JROZEKPOTTER
Employees Worked With
Scott & Patrick
March 29, 2024
In for a quick 5k mile service. Advisor was fantastic, helpful, and informative. Waiting area had necessities to conduct business while I waited. Advisor was fantastic, helpful, and informative. Waiting area had necessities to conduct business while I waited. More
by Patrick Agan
Employees Worked With
Kelby
March 26, 2024
great - was busy but still got me in and finished in a short time period short time period More
by duanewillis0
March 25, 2024
My service was fine on my car. It just took much longer to have the car serviced than I was told it would take. It just took much longer to have the car serviced than I was told it would take. More
by NJOHNSON1962
Employees Worked With
March 24, 2024
My Car now runs but all the alerts going off are still going off. I called the dealership and the service advisor was supposed to call me back the next day and I haven’t heard from them. going off. I called the dealership and the service advisor was supposed to call me back the next day and I haven’t heard from them. More
by HEATHTRA2
Employees Worked With
Don’t know
March 23, 2024
Very fast and efficient. Great way of keeping me informed of the progress during the process. Great way of keeping me informed of the progress during the process. More
by vhanrahan
Employees Worked With
March 19, 2024
George has always been the best, and he is the reason I keep coming back. But if I ever had to deal with Michele again, I would not go back. She was condescending when I asked questions, telling me she had keep coming back. But if I ever had to deal with Michele again, I would not go back. She was condescending when I asked questions, telling me she had been doing it for a long time. Also she refused to match a Gettel coupon so my bill was twice what it should have been. I was incredibly disappointed. George is the best and needs a raise. When someone is good at their job you trust that they have your best interest in mind. I always get that feeling from George. I never got that feeling from Michele. It was like she was mad at me or the world and I paid the price. More
by josh1080
March 18, 2024
I liked the online scheduling. I do wish more of the options had prices ( even a range). Representative got back to me in a timely fashion - answered my questions. Did NOT fee I do wish more of the options had prices ( even a range). Representative got back to me in a timely fashion - answered my questions. Did NOT feel pressured for additional services - which is refreshing. More
by mikethomas631
Employees Worked With
