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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews
Call Service Center (941) 567-1080

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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July 08, 2023

I have always got my car serviced at this location. I got to know Chris Morelli. He always make sure my car is serviced in a reasonable time. More

by nanimanu1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris and I really appreciate your support. Ryan Fischer General Manager

July 07, 2023

I appreciated the professionalism of my service manager, Michele, who walked me throughout the process so I would understand the work needed to be done. More

by Coco34219
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . Michele and I appreciate your support. Ryan Fischer General Manager

July 07, 2023

Great service in a timely manner. Very satisfied and will continue to use your service department. More

by KENNYH313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
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Jul 10, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Kenny! Ryan Fischer General Manager

July 06, 2023

The in the service department needs to learn to speak to customers instead of just grunting at them. There was no explanation. It seemed like chaos instead of customer service. More

by Doug Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yve Cosgrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry you had such an unpleasant experience in service. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

July 03, 2023

Nice facility and friendly staff but I'd prefer not having to sit and wait in my car with the engine running for 20 minutes until "my" service advisor can make it out. At other dealership service cente More

by Jonathan Sabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review Jonathan.. I am sorry about the wait. Sometimes a prior customer takes a little longer than anticipated. Ryan Fischer General Manager

July 02, 2023

Excellent experience from scheduling through pick up. I highly recommend Gettle Lakewood Toyota. Every day. More

by CWYNN11
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Burgh
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Jul 05, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation. Ryan Fischer General Manager

July 02, 2023

The service department is great! I recommend their techs and service writer Michelle Wynne for all your service needs! More

by Genedarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Gene. I am glad you had such a positive experience with Michele and the team. Ryan Fischer General Manager

July 01, 2023

Jeff was very easy to work with I will recommend family and friend great job jeff More

by Kerry blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Palmer
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Jul 05, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four stars and your recommendation Kerry. Ryan Fischer General Manager

July 01, 2023

Best dealership I ever been in and I been in a lot of them. Thank you More

by cvn74jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob and I really appreciate it. Ryan Fischer General Manager

June 29, 2023

Got me in on a same day appointment but this is the second time the courtesy wash wasn't done or wasn't done completely. More

by Mjriley68
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jun 30, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am sorry about the wash, please come in anytime and we would be happy to give you a free wash. Ryan Fischer General Manager

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