Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews
Call Service Center (941) 567-1080

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

Sort by
July 30, 2023

I dealt with Scott in the Service Dept. He was great in adding the door trim on my new car. Didn't wait long either! More

by angelac9191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

Jul 31, 2023 -

angelac9191 responded

You are Welcome

July 30, 2023

Staff was courteous, vehicle was repaired quickly and correctly (coolant bypass valve) and no problems since then. More

by Andy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review Andy. Ryan Fischer General Manager

July 29, 2023

The service was done in the time frame I was told it would take. The service person was very professional and accomadating. More

by cclause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Kateeja was so helpful. Ryan Fischer General Manager

July 28, 2023

She was efficient, friendly prompt and knowledgeable. I'm coming back again. Gettel Toyota Of Lakewood is a very good place for service Staff is friendly. More

by kateeja.ishmael
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kateeja Ishmael
Report | Print
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

July 28, 2023

Prompt, efficient, thorough, helpful, outstanding staff, great location, recommend to others, fair price, beautiful facility More

by mmyhree5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Report | Print
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Patrick has been so helpful. Ryan Fischer General Manager

July 28, 2023

Shouldn’t take three hours for an oil change. And I’m tired of sales team mistreatment of my wife. Will not be back More

by LJHERS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Wynne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. Our General Sales Manager will be calling you today to see if he can help. Ryan Fischer General Manager

July 27, 2023

Did not fix my problem. Told me I had to find my own part because they “couldn’t find it”. Charged me $112 to tell me what I already knew and kept me there 745-1030am. Tota More

by Andrew_palochko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Gettel Toyota of Lakewood responded

I am sorry for the confusion with our parts department. I know Shawn has spoken with you and cleared this up. If you have any more issues, please contact Diane Beimann our Customer Relations Manager

Jul 28, 2023 -

Andrew_palochko responded

Thanks, he did reach out but it is as of yet unresolved.

July 27, 2023

Bad service. Didn’t give me any information about the service that would be done, didn’t look for me to let me know my car was finished and gave me an attitude. W More

by jimenez.geselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelby Lawson
Report | Print
Jul 28, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry you had such a poor experience. If you would like to discuss it further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

July 25, 2023

I really like to visit this facility for my auto's purchases and maintenance services, has clean and safe environment. All staff members are very knowledgeable, dependable, respectful and responsive t More

by NIMIA.ALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We really appreciate your support. Ryan Fischer General Manager

July 24, 2023

Service was excellent. It was a clean facility with courteous service. I will be back. More

by geribolger
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Geri. Ryan Fischer General Manager

Jul 26, 2023 -

geribolger responded

Yes, see above message

1
...
30
31
32
...
162