Gettel Toyota of Lakewood - Service Center

Gettel Toyota in Lakewood has been great to deal with. Everyone from Jacob Burge in Service and this time Patrick Fiore in the Service Dept. to Salesman Kevin Ward who sold me my 2019 4Runner (Voodoo Blue Everyone from Jacob Burge in Service and this time Patrick Fiore in the Service Dept. to Salesman Kevin Ward who sold me my 2019 4Runner (Voodoo Blue). They have all been very professional and very nice. I'm really pleased with this Dealership! More

I am very pleased with my buying experience with Gettel Toyota LR. Much more straight forward and comfortable than a previous lease several years ago. We came to agreement on my new lease, it was fair an Toyota LR. Much more straight forward and comfortable than a previous lease several years ago. We came to agreement on my new lease, it was fair and they stayed with it all the way this time. More

I showed up at the wrong Toyota not knowing bc I just moved to the area and they squeezed me right in for an appt. In & out in less than an hour!!! I will continue doing car services here bc of their cus moved to the area and they squeezed me right in for an appt. In & out in less than an hour!!! I will continue doing car services here bc of their customer service. More

Great service. Great management. We’ve been coming to Gettel for years and don’t plan to change. We’re happy campers! Great management. We’ve been coming to Gettel for years and don’t plan to change. We’re happy campers! More

Employee was really good and informative and helpful pleasant and good recommendations Talked about sales of the tires pleasant and good recommendations Talked about sales of the tires More

All my stuff was taken out of the glovebox and thrown on the floor of the truck. Additional charge for higher capacity engine and 3% for using my credit card. when called to question was told by Jorge Lopez the floor of the truck. Additional charge for higher capacity engine and 3% for using my credit card. when called to question was told by Jorge Lopez “the price is the price that you have choices - you can go somewhere else” More

Friendly and very helpful staff who took the time to explain all procedures.and pricing. explain all procedures.and pricing. More

I appreciated the personal touch as having Yve as my assistant. I was also thankful that I was provided with a complimentary Uber ride home while I was waiting. Then I received a video of the work tha assistant. I was also thankful that I was provided with a complimentary Uber ride home while I was waiting. Then I received a video of the work that was being done! Amazing! And there were a few optional things that could have been done, but I was not "pushed" into them. I really appreciate that. This is my first time to take the car in since my husband passed away. I was kind of dreading it since this was always his "job." But I felt very well cared for and did not feel taken advantage of. Thank you so much. More

I work with Jorge Sandin in service, ONLY! If he were to leave and go somewhere else, I would follow him to wherever he went to service my vehicles there...I purchase my vehicles there because If he were to leave and go somewhere else, I would follow him to wherever he went to service my vehicles there...I purchase my vehicles there because of Mike Brown, unfortunately, the sales person I used exclusively is no longer selling cars. Keep Mike happy, because if he is not there the next time I need a vehicle, all bets are off, I might just have to shop around. Two great people your lucky to have them! More

Unreliable maintenance worker i specifically ask to check my tire pressure because I was going for a long drive they said it's part of the maintenance work out but they didn't check all tires were at 26 psi. my tire pressure because I was going for a long drive they said it's part of the maintenance work out but they didn't check all tires were at 26 psi. Who ever is in charge of the complimentary car wash just wet the car I didn't see any evidence of washing it sad. And they forgot to return my wheel locks I have to turn around and ask for it from the mechanic. More