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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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November 05, 2023

Service was impeccable. Everyone very professional and friendly. Problem resolved in a very timely fashion. Best customer experience I’ve had in a long long while More

by JACK78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review Jack. I"m glad you had such a positive experience. Ryan Fischer General Manager

November 04, 2023

Jorge Hernandez was very helpful ! he solved all of my issues in a very Efficient manner, and I was very happy with his service! More

by Flyingpinkhearts
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Hernandez
Nov 06, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Jorge. Ryan Fischer General Manager

November 03, 2023

Yve is outstanding in providing customers with all details about what and when the car needs which maintenance! She has a wonderful personality and professionalism. Everything was done perfectly and w More

by Customer with a lot of patience
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Yve. We really appreciate your patience as sometimes we do run long. Ryan Fischer General Manager.

November 03, 2023

Gettel is the best, brought my previous car there as well. Always the best.Love this dealership. More

by jimchatwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cuccarese, JR Rrethatakaj, Alexander Batch
Nov 06, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your loyalty Jim. We really appreciate your support. Ryan Fischer General Manager

November 02, 2023

In a tense market, they got the job done. Amazed to find a 2 year-old car with only 5000 miles on it. More

by vegcoach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

November 02, 2023

Jorge iLopez is always right on the money. He always calls me back He’ is such a pleasure to work with. More

by Rosierealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review , I am glad you enjoy working with Jorge. Ryan Fischer General Manager

November 02, 2023

Dealership takes advantage of the vehicle owners who have problems with their vehicle that only have issues because of manufacturer problems. More

by drummerlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience with service. If you would like to discuss this, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

November 02, 2023

I needed a key fob . Scott contacted me and scheduled an appointment the best suited my schedule. The day before my appointment my battery had died. With recently purchas More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fritz
Nov 06, 2023 -

Gettel Toyota of Lakewood responded

Thank you for your five star review and your recommendation. I am so glad Scott provided you with such excellent Customer Service. Ryan Fischer General Manager

October 31, 2023

Freddy was awesome. He kept the service of my vehicle moving along. He was friendly and knowledgeable. Dealership was exceptionally clean and comfortable More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review John. Freddy and I appreciate your support. Ryan Fischer General Manager

October 30, 2023

Patrick was very prompt, very cordial and kind. He has a great personality. The service was good More

by TSOTIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Oct 30, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am so glad Patrick was so helpful. Ryan Fischer General Manager

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