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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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November 19, 2023

It was very good. Don't know what else to say. Kateeja Ishmael was very helpful. More

by suvlover
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kateeja Ishmael
Nov 19, 2023 -

suvlover responded

The dealer took care of my car very well. Good job.

November 18, 2023

Chris Morelli is always a pleasure to see for my service. He’s always fantastic! More

by Ny2sarasota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris and I really appreciate it. Ryan Fischer General Manager

November 16, 2023

They were thoughtful courteous and a pleasure to do business they explained everything very well More

by JEANNE.M. Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cuccarese, JR Rrethatakaj, Alexander Batch
Nov 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jeanne. Ryan Fischer General Manager

November 16, 2023

Everything went smoothly as usual. The service tech was very helpful in getting a problem solved. Diane went beyond to help solve the problem she had it taken care . More

by DONNAHARFORD833
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Donna. I am glad you had such a positive experience with Ana and that Diane was able to help. Ryan Fischer General Manager

November 15, 2023

I was driving on 64 when the low tire pressure symbol showed on my screen. I headed for Gettel with the thump thump starting. Just made it into service. I knew it would need 2 new tires. The attendant sq More

by MAUREENBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if it was Ana. Tall young lady with long braids
Nov 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Maureen. I think you must have worked with Kelby, she is tall with long braids. I am glad you had such a positive experience. Ryan Fischer General Manager

November 15, 2023

I have a 2019 RAV 4 and for years Patrick has been my Service Rep. He is so attentive and patient.........always greets with a huge smile and makes you feel like you're the only customer. Give him a ra More

by BZDZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Nov 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. That's a pretty good description of Patrick. I am glad you enjoy working with him. Ryan Fischer General Manager

November 14, 2023

The quiet atmosphere in the waiting area was pleasant. Jacob seemed to be able to do the job in his sleep; fast, efficient, knowledgeable, helpful, etc. Overall great experience. More

by shannon.murphy20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Shannon. I am glad Jacob was so helpful! Ryan Fischer General Manager

November 12, 2023

Chris Morelli did a great job with my appointment. The service video and recommendations were an added bonus. Thank you More

by crobarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with Chris. Ryan Fischer General Manager

November 12, 2023

I was a drive in with no appointment with a flat on a new car. It was very busy but they took me in got me an uber so I didn't have to wait 3-4 hours in the waiting room. Have used Gettel for 10 years and am More

by tre_klofens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Nov 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad we were able to help. Ryan Fischer General Manager

November 11, 2023

Service experience was bad, have to go back to reset the maintenance service light and not a friendly service More

by lalo89_sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Morelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Gettel Toyota of Lakewood responded

I am sorry about your maintenance light. If you would like to discuss this or any other issues, please contact our Customer Relations Manager Diane Beimann at 941-567-1080

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