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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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May 10, 2024

The customer service at Gettel Toyota at Lakewood is excellent! Their sales and maintenance services are seemless. It is a pleasure doing business with them. More

by pamrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown, Ken Staggs, Jennifer, Alex
May 10, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Our whole team appreciates your support. Ryan Fischer General Manager

May 10, 2024

Great Service! Replaced battery and checked charging system in a timely manner! Toyota Dealership easy to work with. More

by MGARNANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad Michele and the team were so helpful. Ryan Fischer General Manager

May 10, 2024

It was a pleasure dealing with everyone there. Friendly service. The issue which brought us in was explained. Very helpful! More

by MARYELLEN1949
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Mary Ellen.I am glad you had such a positive experience with Kateeja. Ryan Fischer General Manager

May 09, 2024

Horrible experience every time I have to come here truly terrible service they are allways rude an slow af an have to Communication my car sat here for three weeks without a word from them More

by sdchupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Sandin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Gorrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Gettel Toyota of Lakewood responded

I am sorry that you have been so unhappy with your service experience. I spoke with your Advisor Patrick and he tells me that he did leave you messages as soon as Our Master Diagnostic Technician let him know that the problem was the Hybrid Battery on your 2007 Prius. I know you declined the repair and again I am sorry we were not able to resolve this issue Ryan Fischer General Manager

May 03, 2024

We were treated so well everyone we came in touch with was so efficient and Scott was the best More

by HHFZ137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and terry
May 03, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We all appreciate your support. Ryan Fischer General Manager

May 02, 2024

As always, pleasure doing business here. Great service and communication. Everyone is thoughtful and friendly. More

by GEO_JEANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Kateeja and I really appreciate your support. Ryan Fischer General Manager

April 29, 2024

Very good, but you sold me a another car! what’s 15 more words was that enough? More

by TRC2974
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We are a full service dealership! Ryan Fischer General Manager

April 27, 2024

I had to come into the service center for a small correction of my passenger side tint and the repair was done so quickly and professionally. Thank you so much to the team! More

by timk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 29, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Tim. I am glad we were able to help. Ryan Fischer General Manager

April 25, 2024

Everyone was so thoughtful and friendly and did an excellent job. Cannot wait until I come back. More

by STEAKGRILLMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Gorrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with our Service Team. Ryan Fischer General Manager

April 25, 2024

Went for a car butler services. They did not touch the inside of the car at all. I just had clean the inside of the car myself before my appointment and the outside was still dirty. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Apr 26, 2024 -

Gettel Toyota of Lakewood responded

I am sorry you had such a poor experience. Please contact Diane Beimann our Customer Relations Manager at 941-567-1080 and she will arrange a complimentary do over. Ryan Fischer General Manager